Caliber - Moreno Valley

4.9 (6,392reviews)
97%
12695 Auto Mall Drive,  Moreno Valley,  CA  92555

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,392)

My Experience

Really liked the text updates on the car repair. Also the quick response that I got when I asked a question through the text.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

it was a very good overall experience. Robert was very good to deal with.

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I was never give a call to update me with any information I would always have to call and my rep would act surprised that the manager hasn’t called me very frustrating.

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Returned Clean

My Experience

RAYMOND ORTEGA PROVIDED GREAT CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, and PROFESSIONALISM

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Repair Quality

Awesome experience, repairs on time and always had the update from Bryan. Really good experience, even toked my car to the dealership because i was leaving the state at that time. 10 plus guys

Customer Service

My Experience

The team with absolutely amazing. They contacted me with updates on my vehicle before I could even question where they were at in the process. I felt at ease because my car was in good care.

Likely to Recommend

Repair Quality

Great experience! Before I could even ask about the status of the repairs I would receive an update. They explained the repairs thoroughly and I feel reassured that my car was in good hands.

Customer Service

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Customer Service

My Experience

Yes I am 100% satisfied with the service I received from Caliber Collision. I was very impressed on how they kept me aware of what was being done to my vehicle Brian was very helpful very informative and I would recommend him and your company to anyone that was looking for good service and a good company. My car looked great when I picked it up and I want to thank you very very much for having a great experience with your company. Everybody there was 100% helpful, polite, and joy to do business with keep up the good work and you’ve got my vote. Thanks again sincerely Barbara Moody.

My Experience

Great customer service. Brian was very helpful

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Repair Quality

I could not have asked for better service

Customer Service

Returned Clean

My Experience

Always a job well done. Job is always perfect.

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Repair Quality

Fantastic work. Was kept informed thru out repairs..

Customer Service

My Experience

The usual outstanding job, many thanks.

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My Experience

Fast and excellent service! Brian was great at keeping us informed and updated with everything. Will always choose this caliber collision for our car repairs.

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My Experience

Caliber is the absolute best I have been there unfortunately 2 in the last 3 months and they have been truly amazing communication is number 1 and they are always so friendly

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Returned Clean

My Experience

You guys did a great job on my jeep thank you

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Repair Quality

Everything was top-tier no complaints whatsoever

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Returned Clean

My Experience

The repair was great. Amazing customer service and communication for the repair. Eric was also fantasic estimater that helped me out!

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This collision repair was the 2nd repair for this shop I have used Calliber Collision a total of 3 times.

Repair Quality

It did take a second re-paint of the bumper but like always Calliber Collison strives to satisfy 100 % customer satisfaction.

Customer Service

Brian and his staff came through for total satisfaction

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Customer Service

My Experience

The work was done quickly and the communication was excellent. I never had to call or wonder how the work was going. They sent me text updates and called as soon as my car was ready. Very simple process. Thank you for everything.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean