Caliber - Moreno Valley

4.9 (6,400reviews)
97%
12695 Auto Mall Drive,  Moreno Valley,  CA  92555

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,400)

My Experience

You guys do wonderful work

Likely to Recommend

Repair Quality

No complaints with the physical repairs. It looks perfect. I'm rating them a 10 because of their organization, follow through and communication flow. Finding businesses that "under promise" and "over deliver" are really rare these days. I know because I'm a business owner, a consumer, a customer and a prospect. I notice these details even if the employees at Caliber collision didn't know i noticed. As an older person very often we are overlooked but make no mistake about it. I MISS NOTHING!

Customer Service

My Experience

Very impressed with your professionalism, expertise and friendliness. I appreciated the texts keeping me apprised of your progress. Thank you especially to Brian Bell and Mayra. I would not hesitate to recommend Caliber Collision. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Exactly as expected. Took care of additional damage that was revealed upon start of the repair.

Customer Service

Everyone was very kind and there was great communication throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They really care for you and your experience. Asked to have it ready ASAP and they exceeded my expectations.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was extremely happy with the Caliber Collision team. Robert updated me every step of the way on the repairs made to my vehicle. I would definitely recommend Caliber Collision in Moreno Valley to my friends and family.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job! Customer service was excellent… service was very swift.. I’m very satisfied

Likely to Recommend

Repair Quality

Amazing work. Communication was clear and consistent with all steps involved. Professionalism all around

Customer Service

Excellent customer service.

Returned Clean

My Experience

Very kind, courteous, and thoughtful. Thank you for even washing my car for me!

My Experience

Raymond did a great job

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Repair time and date of completion was not accurate repair time kept changing I was told July 3 then it changed again and again And I was told the scratches from the damage to my car from an insurance claim I had was buffed out but when I went to wash my car and during the day and the light I can see scratches . I was told from the beginning. Of my repairs that the areas would be painted from the scratches and then I was told afterwards that they were able to buff it out. But when I wash the car in the sunlight, I can clearly see the scratch.

Likely to Recommend

Repair Quality

Said scratches were buffed out was told I would get the car painted I never did was told scratches were buffed out but scratches were there when I went to go wash the car same day

Customer Service

Nothing to complain about pretty decent customer service .

Returned Clean

My Experience

Great work, car looks great. Staff was all very friendly and helpful. Robert was very communicative throughout the repair process and had great customer service.

My Experience

The whole process was very smooth, everyone was very nice and communicated the process and kept me informed along the way. My car looks great! Thank you for an amazing job!

My Experience

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Repair Quality

Customer Service

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Been here many times. I will not go anywhere else.

Repair Quality

Customer Service

Great communication. Work was near superb.

Returned Clean

My Experience

Eric and the caliber team did a great job with my vehicle. Eric kept me updated throughout the whole process and insured me that I was taken care of. 10/10

Likely to Recommend

Repair Quality

Customer Service

The caliber team did a great job with my car. Loved the outcome!

Likely to Recommend

Repair Quality

This was my third time using Caliber for repairs. I'm never disappointed with the professionalism and great service.

Customer Service