Caliber - Morgantown

4.5 (481reviews)
90%
4 Bull Run Rd,  Morgantown,  WV  26508

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (481)

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My Experience

Car looks good i didn't see any issues with the work done

My Experience

Extremely pleased with my car- great job!

My Experience

Excellent quality, excellent service, excellent turn around time!!!!!!

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Repair Quality

Excellent quality!!

Customer Service

Excellent customer service!

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Loved that the car was detailed and looked great when I picked it up. My only suggestion is to gravel the parking lot. When I left, you couldn't avoid the mud in the lot, and my tires and wheel wells were covered in mud.

Repair Quality

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My Experience

There was constant communication about the procedure on my car.

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Was impressed by how they communicated the ongoing process of the repair

Customer Service

My Experience

The job was done so good l couldn’t tell where the damage was I would tell others about how good you are Job well done. Thank you

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Job well done and I am very happy with everything

My Experience

I didn’t like the auto text thing sending out texts that were inaccurate..but Seth and Ashley always called to keep me up to date and kept me posted

Likely to Recommend

Repair Quality

Everything has been great! I would highly recommend them!

Customer Service

Great!

Returned Clean

My Experience

Would highly recommend Caliber Collision! They did a great job on my car and were super nice to deal with.

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Great work Thank you I will recommend you Espically to my pickleball friends If they say Pball to you give them a discount

Customer Service

Great service Courteous workers Respectful of "older then dirt" guys May God bless you as you work and seek to help people

Returned Clean

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Returned Clean

My Experience

I was very impressed with the entire staff at caliber collision in Morgantown. They seem like a great team and very informative.They were so helpful and worked with me so well my car looks great. It's only been a few hours since I picked it up, but I'm very pleased.

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Returned Clean

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My Experience

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I wouldn’t even recommend you to Satan. No one deserves this treatment

Repair Quality

Not only was I not informed the shop doesn’t work on cars requiring a salvage title when it was too late, my car say with no updates for almost two weeks. The only way to get any progress was by actually reaching out to the insurance so they could have you people push this along quicker. Also, before I was informed the shop “doesn’t deal with state salvage titles” they had begun the process of getting my car towed out of their lot before I had even heard word on what was going on. When I went to collect my things out of the vehicle I had discovered the front bumper pieces were stuffed in the trunk against my LEATHER seats causing further damage which caused my payout to be lower from the insurance. When I asked the insurance why the process took so long my agent said the person at the shop responded with “that’s why you don’t send people to Morgantown”. Seriously? That’s how you run your business? One of the worst deals I’ve had the displeasure of experiencing. Your front desk staff, however were great. Don’t get rid of them, they’re about the only bright spot you people have.

Customer Service

Returned Clean

My Experience

The vehicle looked immaculate. It was clean inside and out. The ladies at the front desk were kind enough to answer every question with an answer I could understand. The texts were also very useful. If I ever need a shop to go to again, it will be Caliber Collision.

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My Experience

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My Experience

My car looks, and even more importantly, operates perfectly. I so appreciated the consistent communication via your text messages while my car was in your possession. It made me feel like my car was a priority.

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My car looks brand new. I was sincerely impressed and grateful regarding the consistent communication pertaining to the work being performed on my car.

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Customer Service

Still have some dash lights on that we need to have you check out