Caliber - Morgantown
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
It took longer than expected to have my vehicle repaired, and I am currently still having problems with my display.
Repair Quality - 4.0/5.0 -
I want to give a 10 out of 10 rating, but I’m still having malfunctions with my display inside my car. It randomly turns off, and I am not even able to charge my phone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Took almost 2 weeks for an estimate. Then over 2 months to complete the work.
Customer Service - 1.5/5.0 -
Continued to call. Kept getting the runaround. Said I was fifth in line for paint then it took another month to finish.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 4.5/5.0 -
Waiting on new bottom Bumper; the new one they ordered was all scratched, so they are going to order again. They didn’t see the scratches on the new one. Team was excellent with communication though.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied. Got in and out quickly with a brand new looking truck
Repair Quality - 5.0/5.0 -
The truck looks great.
Customer Service - 5.0/5.0 -
Everything was explained and we were kept in the loop during the entire process.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They keep me updated on the delays and the body works good.
Likely to Recommend - 2.5/5.0 -
Due rudeness & pushing back completed dates
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 2.5/5.0 -
No information when asked, second location staff rude
My Experience - 5.0/5.0 -
They done a professional job on the repairs on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had to return my rental a week ago and my vehicle wasn’t finished. You guys had my vehicle 34 days or so to fix 2 doors and repaint it. Definitely put me in a bind to getting to work in Ohio for a week. The lady at the front desk was very helpful with everything every time I talked to her. Other than that the truck looks nice other than the bedside that was damaged in the accident that the insurance wouldn’t cover because you guys claimed it was to rusty to patch other than a whole bedside replacement but haven’t seen the paint in the sun yet to see how it looks. I also had to fix my rear differential vent hose as it wasn’t attached to the bed underneath in a hanger so not sure if you guys removed my bed while it was there.
My Experience - 5.0/5.0 -
We were pleased with the service and would use your team again