Caliber - Morrow
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
the lady who got my keys but she was let me know what I didn't know and she was helpful so I can call my insurance people to get everything done and she hit me a lot y'all customer service and the lady who get the car and take the keys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Ms. Tria Williams. Adjuster! 👍🏽👍🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks Ms Tria Williams for keeping me updated on repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
They replaced my tail light and it doesn’t match the other. The one that were replaced is red and the other is chrome or silver. I am totally disappointed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The young lady handling my vehicle was great she did a wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The car looked great but on Saturday morning, after picking the car up on Thursday, the battery went completely dead. I spoke with the woman who handled my case on that Monday and she told me she was aware that was happening but she went out of town. If I knew of this I could have brought I directly to the shop but instead I had to get the car towed out of my garage which was a major issue because it was dead. I knew when it was returned to me something was off but no one told me anything, they were a bit frantic about getting me the car. I assumed it was fully cleaned as I had received an online alert that I had been completed. I was very dissatisfied with the dishonesty. Everyone was friendly and again the car looked really good but it was even they wanted to take the accountability off of their hands and get me out as fast as possible.
Customer Service - 2.5/5.0 -
Same information.
My Experience - 5.0/5.0 -
My service advisor was awesome and the car looks amazing. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision, Richardson Parkway, Morrow, Georgia, provided great customer care, quality repair work and strong commitment to customer satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs are amazing, and everyone was extremely helpful and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber to everyone I know
Repair Quality - 5.0/5.0 -
My Mustang looks amazing.
Customer Service - 5.0/5.0 -
Never had to worry. From the moment I dropped my vehicle off to the moment I picked her up I was informed the entire time!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair done quickly. Also seemed they did a wash and vacuum too. Over and beyond.
Customer Service - 5.0/5.0 -
They have been phenomenal. They know and recognize me. That is saying something about their attention to detail.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service! Repaired my car fast.
My Experience - 5.0/5.0 -
Staff was friendly and professional. I was greeted by all. The personal at the window, I didn't get her name made sure I was taken care of, she got me situated with the rental. I was kept upto date on the repair status and repair was done in a reasonable time. Wes said it would take a week and it was done ina a week. Great customer service, Great staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mr Wes did an amazing job ‼️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service!!!!!
Returned Clean
My Experience - 5.0/5.0 -
Teresa was great!