Caliber - Morrow
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car was excellent repaired. They even wash my car...I was very pleased with the result of my car
Likely to Recommend - 5.0/5.0 -
I would recommend caliber collision to all my friends
Repair Quality - 5.0/5.0 -
Very great service...my car was perfect the way I expected.
Customer Service - 5.0/5.0 -
Customer service was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision,kept me abreast on when, why, who, where and what about my car. They even delivered it to me . The staff were excellent, I would rate them 10.THANK YOU AND GOD BLESSINGS.
Likely to Recommend - 5.0/5.0 -
Yes I would recommend Caliber.
Repair Quality - 5.0/5.0 -
I was happy with the car repairs. I was kept a breast on all that was going on with the repairs. The how, when where and what was going on . I thank you Caliber Collison.Good job , car looks like nothing was ever wrong.
Customer Service - 5.0/5.0 -
I am truly satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service, the people make a difference
Repair Quality - 5.0/5.0 -
Brandon, Linda, and Teressa did a great job
Customer Service - 5.0/5.0 -
Brandon, Linda and Teressa did all that was needed and helped me out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to West for completing our F150 youbwere a pleasure to work with..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Services rated 10
Customer Service - 5.0/5.0 -
Good service ina timely manner
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff demonstrated exceptional professionalism, providing comprehensive assistance and detailed next steps.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Ms Linda and Ms. Teresa for your service and showing me you car from start to finish. God bless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I will not recommend Caliber Collision, and instead recommend for patrons to take their business elsewhere. Caliber collision not only went through the wrong claim, but they tried to place the blame on the customer, despite the customer stating the information that was signed and contractually agreed upon during arrival. Furthermore, because of this incident, my insurance agency almost lost a client, due to issues of this matter and the participation of the matter. Customers who are striving to receive repairs desire professionalism, legally biding contracts that take away additional guesswork from the matter, and service men who can be trusted to provide automotive service to restore the rhythm of the customers' lives. However, this was the absolute opposite of what was received at Caliber Collision.
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Caliber collision went through the wrong insurance company/ claim (Allstate) to conduct the repairs for my 2012 Honda Accord, although I, the customer signed the contract for repairs to be conducted under Progressive (different claim number). When I addressed the issue with Caliber Collision, they initially and immediately acknowledged their mistake, and stated that the problem would be resolved. After 7 days, of my Honda Accord remaining at the facility, the agents at Caliber Collision had yet to resolve the matter or reach out to the correct insurance agency. When inquisition was made about next steps and ensuring that the correct claim was applied to the repairs of the vehicle, I was met with hostility from Ms. Theresa, Ms. Linda, and the general manager of the branch. The assignment from Progressive was sent before the vehicle was dropped off, and the paperwork was signed with Progressive and the corresponding claim that went with it, however, Caliber Collision, went through a different agency, and tried to incorrectly place the blame on me. Furthermore, the general manager was hostile, aggressive, and uncooperative concerning resolving the matter in a reasonable manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely would recommend Caliber Collision to anyone I know. Everyone was so helpful and kind. Communication throughout the process was amazing. My advisor Wes was incredible! Wes went above and beyond in getting my car out in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes, I am satisfied with the quick complete professional service. Miss Tria. Williams were very professional. I appreciate her service. She done a very good job for me.