Caliber - Morrow

4.6 (4,219reviews)
92%
6920 Richardson Pkwy,  Morrow,  GA  30260

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,219)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Theresa was Amazing!!!

Likely to Recommend

Repair Quality

Customer Service

Theresa was simply AMAZING

Likely to Recommend

I would rate my likelihood of recommending this shop to a friend or family member as a 10. Based on my experience, I would most definitely recommend this location. The team was professional, communicative, and delivered excellent quality work. From the customer service to the finished repairs, the entire process exceeded my expectations. After a less-than-satisfactory experience at another location in the past, this team restored my confidence in Caliber Collision, and I would not hesitate to refer others to them.

Repair Quality

I am very satisfied with the quality of the repainting repair. The paint finish is excellent, the color match is seamless, and my vehicle looks like new. The work was completed professionally, and I appreciate the outstanding service provided. :)

Customer Service

I would rate my satisfaction with the customer service I received as a 10. Ms. Melainie House provided exceptional service throughout the repair process. She was professional, detail-oriented, knowledgeable, and attentive to my concerns. She kept me informed every step of the way and ensured that all my questions were addressed promptly. Her commitment to customer satisfaction and professionalism made the entire experience smooth and stress-free. I greatly appreciate her outstanding support and assistance.

Returned Clean

My Experience

Tria was very thorough

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Yall were great and super communicative. Thank you!

Likely to Recommend

Holding vehicle too long, repair not professionally done, vehicle is dirty when returned to customer, even make oil stains on my seats

Repair Quality

The bumber still come loose, the vehicle didn’t get cleaned before hand over to customer, my rear seat got stained from oil or dirty hands and never get cleaned up

Customer Service

Personnels are great, very polite and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was professional, polite, and courteous. Will definitely recommend to friends and family.

My Experience

I love the way Ms Linda and Ms Trea treated us. They made us very comfortable with caliber's services. Thanks for sprusing up my Ford.

My Experience

My Experience

Eventhough it took a good bit longer than originally expected the communication was good on needing extensions. Once they were done my vehicle was dropped off at my residence which was a massive help so I didn't have to get someone to take me. Thank you Caliber Morrow team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs were made much earlier then expected. Ms. Tria Williams was very professional and knowledgeable along with being positive all would work out which put me at ease.

Likely to Recommend

I would recommend.

Repair Quality

Customer Service

Repairs done earlier then expected. Very professional.

My Experience

Mrs Linda and Mrs Trae were superb the gentleman that fix the light me Elio also was great the truck looks beautiful

Likely to Recommend

Repair Quality

Great Job. 10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I left my car there because the door strips seals are broken and not connected to door glue seals showing. Car dis not look waxed or cleaned. Front bumper scratched.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ms. Williams was great. She kept me informed on the progress of my repairs and made sure my car was looking good. Great job!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My advisor kept me updated on the status of my car. Very professional. I'm very satisfied with the service and my car repairs.

Customer Service

Very professional and informative on my repair process.

Returned Clean