Caliber - Morrow
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous customer service, will definitely use again.
My Experience - 5.0/5.0 -
Justin was very thorough. He noticed something post repairs and he wouldn't let me check out without verifying it was ok. Also, Ivy was really helpful when I called about questions before making the decision to select your location for my repairs. One of the reasons I selected your location. In general everyone was really kind and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike & his team did an excellent job on our Honda CRV & it was completed the day he said it would be! They washed our CRV & restored the the damage on it to perfection! It was a delight to see they had even cleaned the inside of our CRV. They even cleaned our Weathertech mats. That was an unexpected surprise & the extra mile touch! Thank you so much & we differently will tell USAA of our great experience as well! Thank you again & God bless each of you! William & Cassandra Lord William & Cassandra Lord
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
In all honesty, Ms Ivy st the front office was a major mart of why I am most satisfied. She kept me in the loop with everything that was going on. She was always courteous and always provided helpful information. When I called in, multiple times, she was always patient never rushing me off the phone. I would return, only if needed lol, to Caliber because of Ivy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Good work.
My Experience - 5.0/5.0 -
Christian and Ivy were wonderful. They kekept me updated on a daily basis. They were very friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service by Justin and Ivy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Justin and Ivy were phenomenal! When Ivy couldn't get the rental car service on the phone, she drove me to the car rental place herself. Justin and Ivy were very friendly professional and kind. Justin was informative and explained things to me about how insurance process that I wasnt aware of. He was very helpful! They both were!I am very happy it was within the week when I got my car back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Everyone was friendly & my car was ready fast. However, there are certain customer service issues that need to be addressed. One of those issues is, to not send customers guilt trip emails to make them want to give you a high score on the survey. If your service was great, there is no reason to make someone feel sorry for you and give you “all 10’s” on the survey.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the timely manor in which they repaired my car. I was received the call that my car was ready and Caliber waited for me 10 minutes after they had closed for me to get their. Thanks for the great work my car looks like new.
My Experience - 5.0/5.0 -
Thanks Caliber Collision we appreciate doing business we you also. Very professional in business and attitude. Job well done. Sarah & Shawn. Keep up the good work i highly recommend you. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ms. Ivy Matthews was very helpful. Not only for me but the other customers
My Experience - 5.0/5.0 -
Great customer service