Caliber - Morrow

4.6 (4,221reviews)
92%
6920 Richardson Pkwy,  Morrow,  GA  30260

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,221)

My Experience

Ms. Williams was great. She kept me informed on the progress of my repairs and made sure my car was looking good. Great job!

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Repair Quality

My advisor kept me updated on the status of my car. Very professional. I'm very satisfied with the service and my car repairs.

Customer Service

Very professional and informative on my repair process.

Returned Clean

My Experience

Melanie and Linda were kind and responsive. The techs did a great job on my repairs.

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Returned Clean

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My Experience

The customer service was top tier from start to finish. I received updates on aspect of the service that was being provided. I was alerted step by step upon until the day of all work completed. Very satisfied customer service all the way. Melina was great and professional. Highly recommend

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Repair Quality

Great customer service from start to finish I was made aware of the status of my vehicle.

Customer Service

Great customer service

Returned Clean

My Experience

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My Experience

I would have loved to retrieve my truck with a complete car wash but that didn’t happen the staff from chech in to check out was top shelf. I would definitely bring my vehicle again. Thank you

My Experience

All went well. Customer Service is superb. Communication was great. Thank you for your exceptional service.

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Repair Quality

Everything went great.

Customer Service

Returned Clean

My Experience

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Repair Quality

Great service, nice team and was on time with Repairs to my truck , will tell others greay

Customer Service

Will refer to others , Great team

Returned Clean

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My Experience

The team at the Mt Zion location was great and very friendly and accommodating. Thanks so much for the great work!

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Repair Quality

Looks good

Customer Service

Linda and Teresa were excellent! Answered all of my concerns and questions. Great customer service skills.

My Experience

My Experience

Thank you so much for your kindness and professionalism!!!!!! I really appreciate all your help and excellent teamwork!!!!!!

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You all do excellent work!!!!

Repair Quality

My car looks fantastic!!!! I received superior customer service!!!! Thank you so much!!!!!

Customer Service

Superior Customer Service

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My Experience

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Repair Quality

Customer Service

It was so hard to get a hold of Wes. Even when returning his call right after he called me. On day of pick up, I said that I would call when on the way or if I was unable to pick up due to complications. But he wasn’t even there nor let the front desk know of the plan. I was not updated on the estimated completion until the day it was ready and he wanted me to pick up that day. This is my second time having repairs done at Caliber and the second time communication was an issue. The first time it was resolved with much more grace though.

Returned Clean

My Experience

From first contact with the office ad ministrator Ms Linda Prickett, the experience was awesome. After meeting my estimator Ms.Teresa Miller the experience continued to be amazing. Ms. Miller is one of the most amazing persons I’ve encountered in my life. There’s not enough room in this survey for me to convey my gratitude for the person she is. Loved having her as my estimator, she’s a top tier employee, and she made my experience noteworthy . The paint blended well. Their craftsmanship left me in awe. Overall, I highly recommend caliber collision to anyone needed repairs

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My Experience

Kept me updated on repair progress. Can’t tell any repair was done. Everything matched perfectly on the paint. Quality work Thanks

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Repair Quality

Facility kept in touch via text regarding repair process. Repair was professionally completed.

Customer Service

Kept me updated every step of process

Returned Clean