Caliber - Morrow

4.6 (4,232reviews)
92%
6920 Richardson Pkwy,  Morrow,  GA  30260

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,232)

My Experience

Great service and excellent customer service by the staff especially the clerk, she was very nice.

My Experience

With any accident repair, its normal for a certain amount of anxiety to set in. From the time my vehicle was checked in and I met the staff, I was confident that all would go well and it did from start to finish!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tria was ABSOLUTELY EXCELLENT from start to finish. She greeted us with the highest level of Courtesy and Professionalism and maintained them throughout all stages of the repair process; keeping us updated with timely progress reports. This type of service has all but disappeared from today’s society, but Tria is Toeing that line and we really appreciate her, and Caliber for that. Oh, Yes!! Aside from the great customer service our vehicle was returned to us in Pristine Condition. Caliber Technicians and Mechanical Craftsmen/Craftswomen knocked it out of the park. Our Nissan looks almost too good to drive!!! We are totally pleased with Everything Caliber did and will definitely recommend your services at Every opportunity!!

Likely to Recommend

Repair Quality

Looks great

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Vlad was extremely professional. He answered all questions and his availability and follow through was exceptional !!!

Customer Service

Customer Service was Flawless !!!

My Experience

They did a great job with my suv and I am really appreciative of their service.

Likely to Recommend

Repair Quality

We brought the car back for a few minor adjustments but overall the repair was fine and I am satisfied.

Customer Service

My customer service representative was excellent. She made sure we were completely satisfied.

Likely to Recommend

Repair Quality

My car is not good

Customer Service

My car is not good

Returned Clean

My Experience

Great folks to work with. Teresa and Linda

Likely to Recommend

Repair Quality

Customer service and personalities were great (Teresa and Linda)

Customer Service

My Experience

Everyone was very friendly and professional, A very good team. I will highly recommend Caliber Collision to all my friends and family πŸ‘πŸ½πŸ‘πŸ½

Likely to Recommend

Repair Quality

Very satisfied...Lisa watched front desk was very nice and helpful and explained everything that was involved in my repair. The technicians did a wonderful job restoring and repairing my car. I have nothing but high praise for the great job they did.

Customer Service

Returned Clean

My Experience

Was informed every step of the way. They worked with me when I had a conflict in scheduling with them. Even gave my car a bath. Appreciated the person that kept me informed. She made every attempt to keep me up to date and how to get in touch with someone. Would recommend the if need auto repair. They go out of the way to make it as easy as possible.

Likely to Recommend

Repair Quality

Customer Service

Impressed with the service and workmanship. My contact person was so sweet and kept me informed and added extra helpful hints. Recommend this company.

My Experience

Caliber completed the service with great timing. Staff were very friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very helpful,lie family thanks

Returned Clean

My Experience

Teresa Miller was awesome! She communicated with me every step of the way! Teresa also ensured that there were no imperfections. Great job team!

My Experience

The FORD Team was fantastic, no one else will ever approach the excellence you folks put forth to get my β€œHoney” back to me! The pride I’m full of driving my baby! I enjoy showing her off!!!!!!! Thanks Mr. WES!!!

My Experience

My Experience

The representative that assisted me was pleasant, professional and gave excellent customer service.

My Experience

Tria was great. She went above and beyond.

Likely to Recommend

Repair Quality

Customer Service