Caliber - Murrells Inlet

4.9 (2,893reviews)
98%
12274 Hwy 17 Bypass,  Murrells Inlet,  SC  29576

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,893)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, often noting flawless paint matching and thorough attention to detail. Communication was a standout strength, with many appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was frequently highlighted, as repairs were often completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely commended. A few customers noted areas for improvement directly in their feedback, including incomplete repairs, inconsistent follow-up communication, and minor finishing issues upon vehicle return.
Select to learn more
"Finished my vehicle in a week not 3 as I was first told. 🙂"
"If was available two weeks earlier than estimated"
"It was done quicker than they said."
"... was sent said my vehicle would be ready on 1114. It wasn't ready until late in the afternoon on 1118. Not a big deal except I made some plans based on ..." Read more
"... fantastic. They even cleaned the interior like new. Picked it up on the scheduled day alittle early. Thanks again for making my life seem back to normal. ..." Read more
"Great job. Car looks new. Great communication during repair. I can't say enough good things about Caliber Collision. They are the best"
"No follow up after truck was dropped off so I had no idea when truck would be finished. I had to call"
"Workmanship is flawless. Appreciate the messages and phone updates on progress. The personal touch is welcome especially in todays ..." Read more
"Did a very good job, I was kept informed of progress daily. They completed the work faster than they originally ..." Read more
"Great work, communication was not"

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly, helpful, with timely repairs.

Customer Service

Couldn't be better

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very efficient service and repairs done quickly. Thanks for making it stress free!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always great customer service and timely service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision was very professional thorough and expedient in getting a car back to us. They kept us informed along the process and we were extremely satisfied when we picked up our car.

My Experience

Hunter was fantastic to deal with.

Likely to Recommend

Repair Quality

Work completed on time. At time of pick up work was done correctly and looked in good condition.

Customer Service

Kevin was excellent. Front desk staff could improve customer interaction and communication skills.

Returned Clean

Likely to Recommend

I wish my son lived here. I would have him bring his car into you.

Repair Quality

Wow, their service people did a fantastic job. I do not have one complaint my car looks like new just above. If you wanna get something taken care of on a car, you really care about or SUV or truck this is the place to bring it.

Customer Service

Your receptionist was fantastic, friendly, courteous, and a good listener. Very efficient and took care of whatever I needed in regards to the matter in communication.

My Experience

GREAT JOB

My Experience

The repairs to my Toyota Tundra came out fantastic. They even cleaned the interior like new. Picked it up on the scheduled day alittle early. Thanks again for making my life seem back to normal. I definitely missed my ride.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish everyone at caliber collision were very helpful, courteous & professional, they go that extra mile to get you satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Truck was completed on time and looks great

My Experience

Your local facility has done an excellent job on each of my cause that they have dealt with in the last six months I highly would recommend them to anyone

Likely to Recommend

Definately

Repair Quality

Car looks new

Customer Service

Nice people easy to deal with.

Returned Clean

My Experience

The car looks wonderful, better than when I had it before and I like that you kept sending me updates letting me know how things were going

Likely to Recommend

Repair Quality

My car looks fantastic. They did a wonderful job

Customer Service

I always got to speak to a human not AI. I appreciated that

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

First off, the car was so beautifully done! Thank you! And even better, when we realized the brake lights weren't working, the workers took it back immediately and fixed the problem! Thank you Caliber Collision!