Caliber - Murrells Inlet

4.8 (2,930reviews)

98%

(843) 299-0572

12274 Hwy 17 Bypass, Murrells Inlet, SC 29576

98%

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12274 Hwy 17 Bypass
Murrells Inlet, SC 29576

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About Caliber - Murrells Inlet

See Photos

12274 Hwy 17 Bypass
Murrells Inlet, SC 29576

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Website

Reviews (2,930)

Sort By:
Newest
Rating

2,350 Customers Rated

5 Stars

70.6% Complete

(2070)
4 Stars

6.5% Complete

(189)
3 Stars

1.3% Complete

(38)
2 Stars

0.9% Complete

(26)
1 Star

0.3% Complete

(10)
< 1 Star

0.6% Complete

(17)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs that restored vehicles to like-new condition, often exceeding expectations. The regular status updates via text and phone calls were frequently highlighted as a standout feature, keeping customers informed and stress-free throughout the process. Many appreciated the professionalism and friendliness of the entire staff, from front desk to technicians. Timeliness was another strong point, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement, including occasional lapses in proactive communication, minor issues with incomplete repairs such as misaligned parts or unfinished installations, and rare concerns about paint matching or vehicle cleanliness upon return.

Select to learn more

Service Quality
Timeliness
Communication

"Workmanship is flawless. Appreciate the messages and phone updates on progress. The personal touch ..." Read more

"They did an outstanding job on my repairs. I was treated with such respect, the receptionist ..." Read more

"Extremely satisfied. My vehicle looks brand new like it is… for a 2026 vehicle they did a wonderful job and ..." Read more

"... correctly, lose plastic everywhere and missing parts, the paint job looks half assed, and parts still have original damage that wasn't fixed." Read more

"Everyone from start to finish was fantastic. Finish product was even early than estimated time frame and done perfectly. Feel confident in using ..." Read more

"Finished my vehicle in a week not 3 as I was first told. 🙂"

"If was available two weeks earlier than estimated"

"It was done quicker than they said."

"Was originally promised on July 29 but wasnt able to pick it up until August 5th"

"The automated text I was sent said my vehicle would be ready on 1114. It wasn't ready until late in the afternoon on 1118. Not a ..." Read more

"Great job. Car looks new. Great communication during repair. I can't say enough good things about Caliber Collision. They ..." Read more

"The communication in all facets of the fix was exceptional and appreciated!"

"I really appreciated all the updates that I didn't need to respond to. I am very happy with the the ..." Read more

"No follow up after truck was dropped off so I had no idea when truck would be finished. I had to call"

"Either a company representative or myself had to call for updates. The shop did not call us"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Workmanship is flawless. Appreciate the messages and phone updates on progress. The personal touch ..." Read more

"They did an outstanding job on my repairs. I was treated with such respect, the receptionist ..." Read more

"Extremely satisfied. My vehicle looks brand new like it is… for a 2026 vehicle they did a wonderful job and ..." Read more

"... correctly, lose plastic everywhere and missing parts, the paint job looks half assed, and parts still have original damage that wasn't fixed." Read more

"Everyone from start to finish was fantastic. Finish product was even early than estimated time frame and done perfectly. Feel confident in using ..." Read more

"Finished my vehicle in a week not 3 as I was first told. 🙂"

"If was available two weeks earlier than estimated"

"It was done quicker than they said."

"Was originally promised on July 29 but wasnt able to pick it up until August 5th"

"The automated text I was sent said my vehicle would be ready on 1114. It wasn't ready until late in the afternoon on 1118. Not a ..." Read more

"Great job. Car looks new. Great communication during repair. I can't say enough good things about Caliber Collision. They ..." Read more

"The communication in all facets of the fix was exceptional and appreciated!"

"I really appreciated all the updates that I didn't need to respond to. I am very happy with the the ..." Read more

"No follow up after truck was dropped off so I had no idea when truck would be finished. I had to call"

"Either a company representative or myself had to call for updates. The shop did not call us"

Edward (Buick owner) reviewed 9/25/26

James (Hyundai owner) reviewed 9/23/26

Chris (Chevrolet owner) reviewed 9/22/26

Thanks again!

Brian (GMC owner) reviewed 9/21/26

Judith (Toyota owner) reviewed 9/17/26

David (Mazda owner) reviewed 9/16/26

Daysi (Honda owner) reviewed 9/14/26

Great services, keep up the good work!

Michael (BMW owner) reviewed 9/14/26

Professional no nonsense service. Pleasant, friendly customer service reps.

Excellent and treated me with the utmost respect.

Harry (Ford owner) reviewed 9/10/26

Megan (Toyota owner) reviewed 9/7/26

Robert (Mercedes-Benz owner) reviewed 9/7/26

Gary (Chevrolet owner) reviewed 9/4/26

I would definitely recommend Caliber collision to my friends and family

The staff were extremely knowledgeable and helpful in explaining and repairing my truck

My truck looked amazing after the repair. I’m extremely happy with the service I received

John (Lincoln owner) reviewed 9/4/26

Very professional work

William (Volkswagen owner) reviewed 9/3/26

George (Toyota owner) reviewed 9/2/26

There were several delays which were frustrating, but Caliber stepped up and paid for the rental after the insurance ran out. Hard to complain...

Gloria (Honda owner) reviewed 9/2/26

All employees we encountered were professional and courteous. Great job of regularly communicating the status of our repair. Excellent repair work on our vehicle.

Tammy (Hyundai owner) reviewed 8/28/26

They made it very easy to drop off and pick up. Getting and returning my rental car was seamless. Everything at one location took the stress away.

Michael (Subaru owner) reviewed 8/27/26

Very professional job.

Very professionally done.

Always kept me informed.

Joan (Chevrolet owner) reviewed 8/26/26

Excellent work and staff just superior. I could not have been any more satisfied and was kept informed by text messages on the progress of the repair. Will recommend you to anyone needing repairs God Bless all

Deryl (Honda owner) reviewed 8/25/26

Very professional, clean business. Great tie-in with Enterprise. Looks like a great job!

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Murrells Inlet

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Murrells Inlet

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,930)

2,350 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 1.0/5.0

Customer Service - 1.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -