Caliber - Murrells Inlet

4.9 (2,893reviews)
98%
12274 Hwy 17 Bypass,  Murrells Inlet,  SC  29576

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,893)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many noting their vehicles look brand new after repairs. The communication stands out as a major strength, with customers appreciating daily text updates and progress notifications throughout the repair process. Staff members are frequently described as professional, courteous, and helpful, going above and beyond to accommodate customer needs. Timeliness is another key positive, with many repairs completed ahead of schedule. The rental car coordination and clean facilities also receive high marks. While most feedback is overwhelmingly positive, some customers noted minor issues like incomplete cleaning, missing parts installation, or occasional communication gaps that required follow-up calls.
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"Great job. Car looks new. Great communication during repair. I can't say enough good things about ..." Read more
"Extremely satisfied. My vehicle looks brand new like it is…for a 2026 vehicle they did a wonderful job and it ..." Read more
"... people do an outstanding job once they are done. You cannot even tell that the vehicle was damaged." Read more
"Everyone from start to finish was fantastic. Finish product was even early than estimated time frame and done perfectly. Feel confident in ..." Read more
"They took one of my expensive aftermarket light bulbs, there is still a scratch in my hood and also on ..." Read more
"It was done quicker than they said."
"If was available two weeks earlier than estimated"
"Car was available 2 weeks before promised😊"
"My car was ready way before they said it would be ready. My car was not supposed to be ready until ..." Read more
"... was sent said my vehicle would be ready on 1114. It wasn't ready until late in the afternoon on 1118. Not a big deal except I made some plans based on ..." Read more
"They keep me aware of how the repairs were going. Great communication."
"I really appreciated all the updates that I didn't need to respond to. I am very happy with the the ..." Read more
"I received a text every day"
"Workmanship is flawless. Appreciate the messages and phone updates on progress. The personal touch is welcome especially in todays ..." Read more
"Never heard from them after I dropped the car off until the day they called to say it was done"

My Experience

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My Experience

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Repair Quality

Friendly, helpful, with timely repairs.

Customer Service

Couldn't be better

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Customer Service

Returned Clean

My Experience

Very efficient service and repairs done quickly. Thanks for making it stress free!

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Customer Service

My Experience

Always great customer service and timely service

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My Experience

Caliber Collision was very professional thorough and expedient in getting a car back to us. They kept us informed along the process and we were extremely satisfied when we picked up our car.

My Experience

Hunter was fantastic to deal with.

Likely to Recommend

Repair Quality

Work completed on time. At time of pick up work was done correctly and looked in good condition.

Customer Service

Kevin was excellent. Front desk staff could improve customer interaction and communication skills.

Returned Clean

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I wish my son lived here. I would have him bring his car into you.

Repair Quality

Wow, their service people did a fantastic job. I do not have one complaint my car looks like new just above. If you wanna get something taken care of on a car, you really care about or SUV or truck this is the place to bring it.

Customer Service

Your receptionist was fantastic, friendly, courteous, and a good listener. Very efficient and took care of whatever I needed in regards to the matter in communication.

My Experience

GREAT JOB

My Experience

The repairs to my Toyota Tundra came out fantastic. They even cleaned the interior like new. Picked it up on the scheduled day alittle early. Thanks again for making my life seem back to normal. I definitely missed my ride.

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Returned Clean

My Experience

From start to finish everyone at caliber collision were very helpful, courteous & professional, they go that extra mile to get you satisfied

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Customer Service

My Experience

Truck was completed on time and looks great

My Experience

Your local facility has done an excellent job on each of my cause that they have dealt with in the last six months I highly would recommend them to anyone

Likely to Recommend

Definately

Repair Quality

Car looks new

Customer Service

Nice people easy to deal with.

Returned Clean

My Experience

The car looks wonderful, better than when I had it before and I like that you kept sending me updates letting me know how things were going

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Repair Quality

My car looks fantastic. They did a wonderful job

Customer Service

I always got to speak to a human not AI. I appreciated that

Returned Clean

My Experience

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Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

First off, the car was so beautifully done! Thank you! And even better, when we realized the brake lights weren't working, the workers took it back immediately and fixed the problem! Thank you Caliber Collision!