Caliber - Murrieta

4.7 (9,211reviews)
97%
41416 Pear Street,  Murrieta,  CA  92562

In operation 29 years, 26 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (9,211)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair processes, and excellent communication. Many highlighted that repairs were completed ahead of schedule, often days or even a week early, exceeding expectations. The quality of repairs was frequently described as flawless, with vehicles returned looking brand new and paint matching perfectly. Regular updates via calls, texts, and emails were widely appreciated, keeping customers informed every step of the way. Customers also noted the friendly, professional, and caring attitude of the entire team. A few customers mentioned areas for improvement, including occasional cleanliness concerns upon vehicle return, isolated instances of incomplete repairs requiring follow-up visits, and some requests for clearer appointment scheduling communication with insurance representatives.
Select to learn more
"... knowledgeable and patient with all my questions. The work performed was amazing, timely and very good quality. Costs were as expected, explained in detail and ..." Read more
"... was welcoming and helpful. When I got my car back, the repaired areas were like new and the color matched perfectly." Read more
"My car was beautiful finished. The paint job blends perfectly and I can see that an extra effort was put in to have my car look better then I ever ..." Read more
"... appreciate how promptly the work was completed—especially finishing a week ahead of the proposed completion date. I also want to acknowledge the care your agents ..." Read more
"... helpful. The estimated time of repair was outstanding. They even finished earlier than expected. I would highly recommend Caliber Collision to anyone ..." Read more
"Job completed timely as promised. Work performed was impeccable. Thank you."
"... process, painless. Repair was like new perfect and was completed quickly sooner than promised, communication was excellent" Read more

My Experience

I can’t say enough good things about Caliber Collision in Murrieta! They were fast, efficient, communicated well and my car looks amazing! BrieAnna was so good to work with. She made it such a great experience. I HIGHLY recommend them!

Likely to Recommend

Repair Quality

Looks good

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair is excellent and all the staff was great to deal with!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks like new! Daily info about parts and delays for the parts were very nice! Thank you.

Likely to Recommend

Repair Quality

CC rep notified me every step, every day. Bumper is perfect. They even took the big circle dent out of my license plate.

Customer Service

My Experience

Great staff all the way around

Likely to Recommend

My gas tank was empty not sure if gas is emptied for repairs. A gas card or gas should be where it was left on vehicle

Repair Quality

Apparently they did an alignment to my vehicle to ensure everything was okay from the damaged underneath however there is a noise when steering wheel is turned.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Todo estuvo bien Solo hubo un pequeno retraso con Una parte.

Customer Service

My Experience

Everything appears to be great - so far! Everyone was extremely courteous and professional, and it was greatly appreciated by us!! yes

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had to take it back to collision center to much cabin noise door was not put on right.

My Experience

Awesome service!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had a wonderful experience with this auto repair shop after being in a car accident. They did exactly the job repair my car, and everyone was very polite and friendly and carry they made me feel comfortable throughout the entire process and keep me informant every step.Of the way .I truly appreciate all their help and their personal attentions they gave me. I highly recommend them to anyone who needs their car repair.

Likely to Recommend

Repair Quality

Customer Service

I had a wonderful experience with this auto body shop. They did a terrific job repairing my car, and everyone was so helpful, professional, and caring throughout the entire process. They kept me updated every step of the way and made sure I always knew what was happening with my car. I truly appreciated their excellent communication and personal attention. I highly recommend them to anyone who needs auto body repairs!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Absolutely amazing service. Fast,efficient and polite. I’m beyond impressed!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Never fixed my car told me they were waiting for the dealer to send the parts. While waiting for the parts, they told me to pick up the car.. I requested an update every two weeks on where we were at. I never received updates until I initiated them.A month later. I was finally told that they were unable to complete the request. I asked for what would be the next process since they were paid out by my insurance company.. I was told the sales associate would reach out to my insurance company to let them know. . I got busy until I realized that I had not heard from my insurance company. I had to call Wawanesa and report to them that that collar collision took the money from the Insurance cashed it and never did the job nor did they refund the money. I have been doing business with your company for over 10 years and was very surprised that this would happen..

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean