Caliber - Nampa - 1st St South

4.8 (1,077reviews)
97%
428 1st St South,  Nampa,  ID  83651

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,077)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional communication, with many highlighting daily text updates that kept them informed throughout every step of the repair process. The quality of repairs was frequently described as outstanding, with vehicles returned looking brand new or better than expected. A standout theme across reviews was the impressive timeliness, as numerous customers noted their vehicles were completed days or even weeks ahead of the promised date. Customers also appreciated the added personal touches such as vacuumed interiors, exterior washes, and thoughtful thank-you gifts. A few customers noted areas for improvement, including occasional overspray, parts not fully reinstalled, and inconsistent follow-through on completion readiness, but many of these concerns were addressed promptly by the team. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
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"... had.The pleasure of having experience with,, Their workmanship and finished product is second to none outstanding. I appreciate them greatly and even on ..." Read more
"... that I was referred to Caliber Collisiona. I was treated with respect and prompt service. Work was excellent. A very professional shop." Read more
"Employers were honest, respectful, very helpful and knowledgeable. I was 98% satisfied with their work. The 2% they ..." Read more
"I received it eight days early."
"... vehicles. They have been fantastic both times. This time, the job was completed almost 2 weeks before estimated timeframe. I was kept up-to-date via text every few ..." Read more
"My car was completed earlier than expected."
"Over 2 weeks early"
"The car was kept past the original date promised and I will have to return it to be completed."
"... finish….repairs completed ahead of schedule and done perfectly…communication during the repair process was perfect" Read more
"What a great experience. Excellent communication throughout the process, automated text updates every step of the way. Vehicle repairs ..." Read more
"... service! The team was friendly, professional, and kept me informed throughout the entire process. I really appreciated the clear communication and smooth experience." Read more
"They did a great job & kept me updated all the way which I really appreciated. My car looks great too, thank-you."
"I am absolutely blown away by the communication and the job done so quickly on my vehicle. Im so very ..." Read more

My Experience

I love the daily communication via text. It kept me in the loop.

My Experience

Great experience. The team made it easy and they were very friendly, too:)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

My Experience

Your decisions in getting the vehicle repaired quick and keeping me informed.

My Experience

I had such an amazing experience they were super good updating me about everything which I really appreciate. Car is like brand new super great service!

My Experience

The staff is friendly, the facility is clean and the repairs are great. The truck got vacuumed too πŸ™‚

Likely to Recommend

Repair Quality

The right front tire drags on the bumper more than before the wreck, slightly less than before the repairs. I just try not to steer much

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was updated often on what was going on with my vehicle and they were quick accommodating and everything went smooth!

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Cameron was great! Kept me posted everyday.

My Experience

Likely to Recommend

Great employees and great customer service.

Repair Quality

Very friendly and knowledgeable. Kept me updated on progress along the way

Customer Service

Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The offered a great service with a quick turnaround time.

Repair Quality

The vehicle looks good as new.

Customer Service

The service that I got from Caliber was outstanding. The text alerts and communication was amazing.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They really took the time to explain all the issues and answer my questions.

Returned Clean

My Experience

You can't tell that there was ever any damage. Excellent job matching paint. Finished very quick and did an amazing job cleaning up our jeep. Thanks Caliber Collision πŸ‘πŸ‘

Likely to Recommend

Repair Quality

Very friendly and my Jeep looks great!

Customer Service

Very friendly staff. Could tell customer service as important to them

Returned Clean