Caliber - Nampa - 1st St South

4.8 (1,077reviews)
97%
428 1st St South,  Nampa,  ID  83651

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,077)

My Experience

Customer service was excellent! From the first phone call where I was able to get in within a week, the appraisal process, and to having my car done a week early it was an all around great experience.

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Customer Service

Nathan was excellent and the whole team! Very happy and satisfied with the service provider. I will be back to work with them again 😎👊🙏

My Experience

I was very appreciative that I was kept in the loop at every point. I loved the text message updates.

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Repair Quality

Customer Service

Nate was amazing!

Returned Clean

My Experience

Staff members were professional and pleasant to interact with.

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Repair Quality

Repair looks as good as factory

Customer Service

My Experience

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Returned Clean

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Repair Quality

They did a fantastic job.

Customer Service

Our truck looks great. I would have rated higher but it took the folks a long time after the parts came to finish up. They are very friendly people. I think they just need more staff.

My Experience

From the first estimate to drop off and pick up, completely informed, helpful, and honest about everything and what was happening. Well done

Likely to Recommend

Repair Quality

Amazing job of communication and got me back on the road faster than I was even expecting. Perfect experience overall

Customer Service

Amazing job of communication and explaining things to me

Returned Clean

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Returned Clean

My Experience

The staff at the Nampa Caliber Collision were very responsive and helpful. Nate and Kathryn kept me in the loop as progress was being made on my car. I really appreciated the effort to make me feel like I was thier only customer. They manged the body work and ordering of parts in a timely manner that helped expedite my vehicles completion.

Likely to Recommend

Absolutely!

Repair Quality

The damage on my car required a significant amount repairs/work. I had concerns that my car would not be the same. When completed, I was impressed and very happy to see the evidence of the damage was non-existent.

Customer Service

I am very happy with the quality of service and the work on my car. Nate and Catheryn were always courteous and helpful when providing status updates.

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My Experience

They seemed to go a bit extra to make sure everything got fixed and restored to a good condition.

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I’m very happy with doing business there

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Customer Service

Nate was great and communicative

Returned Clean

My Experience

They were fast, efficient and went above and beyond. The team was warm and friendly which is becoming rare these days. I was surprised that my car interior had been detailed, a nice touch and much appreciated. Thank you so much!

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Returned Clean

My Experience

Excellent customer service. Great communication, very professional!

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My Experience

Great communication. Friendly staff, and prompt repair. Would recommend.

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Customer Service

Very friendly/accompanied staff. Great communication.

My Experience

Car looked amazing when picked up staff was extremely friendly and keep me up to date on repairs

My Experience

So pleased with the professionalism and all the frequent updates regarding our vehicle. Would highly recommend Caliber Collision 1st Street for repairs and for making our experience very easy. Thank you

Likely to Recommend

Absolutely will be recommending to everyone.

Repair Quality

Above satisfied, they were friendly and professional. They kept us up to date with the process, and very pleased with their work.

Customer Service

Very friendly and professional

Returned Clean