Caliber - Nampa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Looks like a completely brand new bumper, im very satisfied with their work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Nampa team killed it ! From start to finish. Shelby was wonderful and very helpful with information through the process. Glad I went to Caliber Collision.
Likely to Recommend - 2.5/5.0 -
If they paid more attention to detail I think they could be a good shop.
Repair Quality - 3.0/5.0 -
Broken windshield that they tried to say was from a chip that was toward the bottom of the glass and the glass was broke at the top. They charged but they forgot to put the decal on the truck.
Customer Service - 3.0/5.0 -
In stead of accepting responsibility for the windshield (even though O have a zero deductible for it) they immediately tried to blame me. Also, when replacing the top rail on the truck bed on the side they were working on, they said if I wanted the it to match I would have to pay for it. I did because I wanted it to match is what I told them. I paid privately, but they didn’t add the tailgate top rail to match. So, even though I was willing to pay privately, they didn’t pay attention to detail.
Returned Clean
My Experience - 5.0/5.0 -
Car repairs look good and we’re done quickly. They worked well with insurance so we did not have to stress about anything. Kayla provided frequent and thorough updates on our vehicles repair process.
My Experience - 5.0/5.0 -
Very professional kept me informed of everything they were doing my car looked great when they were done Shelby was very nice I could tell she loved her job she took pride in how well the car looked
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks clean and pristine. And the door and window both function perfectly. Highly impressed! Thank you
Likely to Recommend - 5.0/5.0 -
The work is top notch. Absolutely.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very cordial and clear with information, as well as in keeping me up to date throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recomend
Repair Quality - 5.0/5.0 -
Really good communication through the process. Nice quality work! Highly recomend!
Customer Service - 5.0/5.0 -
Awesome communication!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was mainly in contact with Kayla she always responded in a timely manner and very professionally, the receptionist is a bit rude though.
My Experience - 5.0/5.0 -
Thank you for getting it done so quickly.
My Experience - 5.0/5.0 -
Shelby was really great to work with. Very thorough and knowledgeable. Linda at the front desk was a great help with coordinating with Enterprise to get my rental car. Kayla texted me updates frequently and my car was ready 2 days earlier than the estimate. Thanks to everyone - you all made this process very seamless and easy to navigate. Thank you!
Likely to Recommend - 5.0/5.0 -
Thanks!
Repair Quality - 5.0/5.0 -
Great service, you guys provided updates often, finished 2 days earlier than expected, very helpful staff!
Customer Service - 5.0/5.0 -
Same as above
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very on top of updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
will definitely be recommending shelby to friends and family
Repair Quality - 5.0/5.0 -
Shelby did amazing work
Customer Service - 3.5/5.0 -
Again Shelby was fantastic but the older lady that runs the front desk was less then pleasant to work with
Returned Clean
My Experience - 5.0/5.0 -
great job with communication and Shelby was awesome
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
couldn't fix my rim properly
Customer Service - 5.0/5.0 -
Shelby was Awesome 👌
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was friendly and I really liked how they kept me in the loop of things so that I knew what was going on.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Shelby was excellent. Kept me up to date on the process.