Caliber - Navarre
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional and caring staff. The updates via text were appreciated. I rate Caliber Collision a 10/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dustin kept me informed throughout the whole process through calls and text messages. The shop is so clean and front desk personnel were so helpful and friendly. This is such a super place to bring your car for rehab!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
The customer service staff was very kind and professional although communication wasn’t as frequent or timely as it should have been. My biggest issue is that I believe the garage crew wasted a lot of time. There were many things that were out of their control and I don’t hold them responsible for that (manufacturer had to make parts, wrong parts were ordered (because they were unfamiliar with this new model) or delivered), but there were several times where their lack of action added more time to my vehicle being in the shop. One example is when the parts for the floor were ordered. I was told what day the floor was arriving and that they would need a week after arrival to finish everything. I called a week after the parts arrived and was told that they didn’t realize there were three parts that needed to be ordered but they only ordered one. I was told they would call me with a new eta once the parts were ordered and I got that call three days later and was told he ordered the part that morning. First, why did it take him 1 week from the parts being delivered to check them to make sure he got what he needed? Second, why did it take 3 days to order the parts he needed once he realized what was missing? I know for sure a similar scenario happened one other time, but I think there was a lot more wasted time too. My vehicle sends a notification to my phone whenever a door is left unlocked so I could always tell what days they were working on my vehicle and what days it was sitting there. There were a LOT of days where no work was being done.
Repair Quality - 3.5/5.0 -
The body of the vehicle looks great but the plastic inside and out was scratched in the process. My vehicle is going back in so those parts can be replaced
Customer Service - 5.0/5.0 -
Amy and her support staff have been wonderful!
My Experience - 5.0/5.0 -
Fantastic! 10 out of 10
My Experience - 0.0/5.0 -
Could have washed the truck- maybe wiped the interior - picked up dust (debri) floating around- bodywork and painting seem to b very good. Satisfied with repair- did find one rag on passenger seat. Would recommend to friends and family
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I filled this out a couple of days ago - check your records
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team was very meticulous, and paid close attention to every detail!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dustin was very helpful and finished the work on my car before the original projection
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was great! All the employees I interacted with were very thorough & professional. It was great that I was informed daily about the status of the repair. Awesome job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work and were very helpful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You’re are awesome!! You’re did excellent job on my Ford Explorer,, thank y’all ;)