Caliber - New Berlin - Sunnyslope

4.8 (1,724reviews)
96%
2730 S Sunny Slope Rd,  New Berlin,  WI  53151

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,724)

Likely to Recommend

Repair Quality

Yuri was awesome! My car looks brand new. I’m totally happy and would highly recommend Caliber

Customer Service

Yuri was awesome! My car looks brand new. I’m totally happy and would highly recommend Caliber Collision

Likely to Recommend

not this location. Caliber as a whole we have had great success with, especially the Burlington, WI location

Repair Quality

worst experience with a body shop. Took this is a new body shop today and determined that this location (Sunnyslope - New Berlin) caused more damage than the original repair.

Customer Service

Impossible to get a hold of. I called 92 times in one day to try and get someone on the phone to determine what was going on with my car. Their corporate customer care line called 27 and still could not get a hold of anyone.

Likely to Recommend

As recommended by my friends, work done, exceeded my expectations

Repair Quality

They kept me informed as to what they were doing what was next and they were prompt in everything there was nothing to hide. Keep secret.

Customer Service

It would always go the extra mile serve the best way if I forgot something they let me come and get it always cooperate with me. It made me wanna collaborate 100% like that.

Returned Clean

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I was given an accurate completion date estimate and kept updated as the work progressed

Customer Service

Everyone was friendly and answered the questions that I had.

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Yes i will

Repair Quality

Customer Service

itwas great

Returned Clean

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Andreas was above and beyond

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All is well ! The “Turk” is delightful ! Thanks 🙏

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

The repairs on my vehicle were great and done so quickly! But I was even more so satisfied with the customer service. I was kept up to date on the repairs consistently, and they answered all of my questions! So happy with how everything turned out.

Customer Service

Likely to Recommend

Friendly service, transparent, gave me an estimate after they actually looked at the car, which some repair shops were giving me quotes without even seeing the car telling me costs that were 5x as much. They kept us updated throughout the claim. The car was perfect when we picked it up.

Repair Quality

Friendly, explained the repair, keep us up to date during the process.

Customer Service

Great communication and friendly

Likely to Recommend

Repair Quality

Good work, appreciated the updates, clean car was a bonus!

Customer Service

Likely to Recommend

Repair Quality

Repair done quickly and well.

Customer Service

Repair was done quickly and well. Everyone I had contact with was very courteous.. I appreciated the updates on how things were going. The only problem was at the end., when I received a call at 3:30 on Friday that my vehicle was done and I should pick it up by 5 o’clock. I was not welcome to leave it over the weekend.. so that caused a hugh rush and an imposition on a friend to drive me down.