Caliber - Niagara Falls
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The were professional, personable and competent
Repair Quality - 5.0/5.0 -
I was kept informed throughout the entire process
Customer Service - 5.0/5.0 -
My questions were answered quickly and professionally
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly people who care about customer service and satisfaction!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and quality workmanship.
Customer Service - 5.0/5.0 -
Friendly Customer service. Linda and Scott were very professional.
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous from the beginning to the end, Thank You so much for getting my car back to it's original state. Very satisfied customer ☺️
Likely to Recommend - 4.0/5.0
Repair Quality - 2.0/5.0 -
Still waiting for the replacement bumper to complete the job. Haven’t heard from the shop in a couple weeks with any updates.
Customer Service - 4.0/5.0 -
People at the shop are very nice and supportive. Unfortunately the supply chain has issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and helpful.
Customer Service - 5.0/5.0 -
Great people!
Likely to Recommend - 5.0/5.0 -
Already recommended ..while my car was still in shop for repairs
Repair Quality - 5.0/5.0 -
Very professional service since the greeting as I walked in the door !
Customer Service - 5.0/5.0 -
Friendly knowledgeable staff all the departments
My Experience - 5.0/5.0 -
They did a fabulous job and the whole team went above and beyond as far as I'm concerned. I also left a Google review. Thank you all again! Margie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff was very helpful and professional. They did an awesome job on my repair.
Customer Service - 5.0/5.0 -
Professional and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outside of the parts showing things down, it was a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff extremely kind and above and beyond with service..would highly recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, very kind staff, speedy repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the fact that Tony was able to speak to us and explain everything in detail
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
Efficient
Customer Service - 5.0/5.0 -
Great all around
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
had alot of communication everyone was nice and quick turn around time
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
When I first walked in the building they showed so much respect to me. I felt the love they did a tremendous wonderful job on my truck. Thank you so very much. The one guy was so nice. He was concerned about my surgery. He wanted me to let him know how it goes with my surgery on my left arm on 13 August, so much love me thank you for the service. I pray for you have a blessed life.
Likely to Recommend - 5.0/5.0 -
Yes I would tell everyone that you are a great shop
Repair Quality - 5.0/5.0 -
I really had a beautiful experience when I went to the shop. They greeted me with kindness and I love their popcorn. The reception was beautiful. The workers was very nice. Made sure I was comfortable and made sure my vehicle was tiptop. Thank you so very much to you all. I appreciate the work you’ve done on my truck. I had to go anywhere else. I will come right back to you all. Have a blessed prosperous day.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good workmen ship
Customer Service - 5.0/5.0 -
Very timely