Caliber - Niagara Falls
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job on my vehicle
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I think that the shop did an amazing job and I would recommend them to anyone who needs a body shop!
Repair Quality - 5.0/5.0 -
They did an amazing job and my car was done in a week! It was great!
Customer Service - 5.0/5.0 -
Everyone was wonderful. I was still upset when I came in and the receptionist there was telling me that it's ok, accidents happen and that made me feel so much better. It was so nice!
My Experience - 5.0/5.0 -
Very friendly staff and very nice work done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Only reason it’s a 5 is simply because I’m still trying to wrap my head around how my mirrors don’t open or close with the button on the car or how my remote start don’t work and clips on my door or missing
Repair Quality - 2.5/5.0 -
everything Looks great only problem I have is I brought the car in with everything in working order meaning my remote start was working my power folding mirrors where in perfectly working order I don’t understand how those things get out of order other then those two things everything looks to be fine
Customer Service - 3.5/5.0 -
I’m just up set my remote start don’t work and my power folding mirrors aren’t working and it’s like out of order because everytime I turn on the car the passenger mirror don’t open it closes its self these are issues I didn’t have before
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have been singing caliber collisions praises to every single person I know!!!! Absolutely amazing! I was 1000% satisfied from the min I walked through the doors till the time I picked my car up!! I cannot even express how much gratitude I have have and the absolutely amazing experience I had with caliber!!
Repair Quality - 5.0/5.0 -
My repair work was beyond fantastic!! My car looks and feels brand new!!
Customer Service - 5.0/5.0 -
Linda at reception was an absolute angel!! She was so kind and compassionate!! From the time I walked in the door to every phone call to the time my repair work was completed she made me feel like I was the most important person to her! She made me feel like I was being treated the way she would treat her own family member!! If I could give Linda 100 out of 10 I would!! She is an absolute amazing person!!
Returned Clean
My Experience - 5.0/5.0 -
Happy about the fast response.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job
Returned Clean
My Experience - 5.0/5.0 -
Linda and Scott were friendly and accommodating. My vehicle was repaired to my complete satisfaction and very quickly with a four day turnaround. I will be back if I need collision repair in the future.
Likely to Recommend - 5.0/5.0 -
I will be recommending Caliber to everyone.
Repair Quality - 5.0/5.0 -
They were fast, thorough and professional. I’m pretty difficult to please and I’m very satisfied with the results and the quick turnaround.
Customer Service - 5.0/5.0 -
Very happy with the staff at your location. Linda and Scott were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very accommodating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber made the whole experience smooth.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ray .Hargrove and his team did a wonderful job fixing my Honda ! They kept me updated and did a great job communicating through it all. My father and I truly appreciate the work they did, Thank you guys !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very pleased how the paint blended and really impressed on how clean my truck was upon my arrival to pick it up......job well done.
Likely to Recommend - 5.0/5.0 -
I WILL RECOMMEND THEM TO EVERY ONE ALWAYS!!!!
Repair Quality - 5.0/5.0 -
My experience with Caliber (Niagara Falls, NY) was nothing short of amazing. Prior to working with them I had an AWFUL experience with another collision shop who ended up ghosting me! I randomly selected Caliber assuming my experience would be better with a “chain” shop. I feel so lucky and thankful to have found them. I will ALWAYS ALWAYS ALWAYS recommend them to EVERYONE!!!! I have never dealt with a better team of individuals, they made me feel like family! Thanks again Caliber, I will always have your back!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision surpassed my expectations amazing customer service by all staff Ray was especially helpful whenever i needed additional help! 10/10