Caliber - Niagara Falls
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was great! Tony and his team really proved themselves to be superior in collision work!
Customer Service - 5.0/5.0 -
From the first call to Caliber speaking with Kyla, to the updates Tony kept up with giving me they were fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and great service. Would definitely recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and efficient service
Customer Service - 5.0/5.0 -
Very friendly staff who continuously kept me updated on the status of my repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, I would
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was repaired on time. In fact, it was ahead of time. It was good communication between the store and myself. I was very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Staff was very friendly. Kept me informed on everything that was going on. Completely satisfied with the work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a wonderful experience with caliber collision - Tony was kind, patient and very informative, always called me back when I had questions or concerns. He and his whole staff were able to get my car looking brand new again. Kendra at the front desk was also very kind and always helpful. I will be recommending them to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend.
Repair Quality - 5.0/5.0 -
I thought that everyone did a great job
Customer Service - 5.0/5.0 -
Tony and Kayla went out of there way working with my insurance company to get the job done properly.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very professional & helpful. They provided excellent service in a timely fashion
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Tony & everyone there was professional and friendly. The job was done well and in a reasonable timeframe.
Customer Service - 5.0/5.0 -
Customer service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job!!! Thank you.... 5 stars for me!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work in a reasonable time
Customer Service - 5.0/5.0 -
Everyone was professional and responsive
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Hello, so I was ask how I would like to be contacted about the updates on my vehicle. If I would like a text, email or call. I chose calls. When I drop my vehicle off, I was told I would I get a call later on that day or the next day. I never received a called, text or email. So I wait a week than I called. I had to reach out twice, cause it wasn’t any communication taking place, unless I called. I’m pretty satisfied with the work, My side mirror is slight Imperfect. The 2 pieces aren’t completely closed together the way it should be. The bottom portion has a budge in it, causing it to stick out a little
Customer Service - 3.0/5.0 -
They didn’t reach out to me, but when I reach out, they where Nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with work done on my car