Caliber - Niagara Falls
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They took good care of my car. They kept me informed of everything that was going on. I would highly recommend them to anyone. Excellent. They made everything go smoothly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service from start to finish. Would highly recommend them for repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees were wonderful from the start. Walking into caliber greeted with smiles and welcomes. Staff walked me through the process and timeline of my repair. Communication was wonderful. When repairs were final, pick up was so easy. Once again greeted with smiles, walked through what was done on my vehicle and informed if I needed anything to come back and they’ll help me out. Would definitely recommend to anyone in need of any repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
I had boot prints on my back seats leather. They replaced my back hatch but they didn't tint my window back and my license plate lights weren't working either
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff and the manager were very nice. I was satisfied with the work
Customer Service - 5.0/5.0 -
Nice job
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes very highly recommend
Repair Quality - 5.0/5.0 -
The most I liked besides a very good work with my Nissan Rouge is the communication. Especially Scott always had me up to date how everything was going on. And I never had to call in for a status update.
Customer Service - 5.0/5.0 -
All very very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Niagara Falls caliber team was amazing, they worked quickly, and kept me updated the whole time. When I picked up my car, it was cleaner than when I dropped it off LOL they did a great job all around.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an absolute wonderful job on my vehicle. It was also done very timely manner. It was very clean when returned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did an awesome job!!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
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Customer Service - 5.0/5.0 -
No comment