Caliber - Norco
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice repair. Good communication. Helpful navigating insurance.
Customer Service - 5.0/5.0 -
Good follow through.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Fantastic service!!!! Staff were exceptionally professional and friendly! Work was done with utmost excellence! They even got the car to me one week before the estimated return date! I appreciated their consistent communication! Jorge was amazing!!! Super impressed by the experience! Repair was amazing! Looked brand new!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Maria Collins at the Norco location offered amazing customer service. She communicated constantly with me and made every effort to meet my needs. She exceeded any expectations I had of getting customer service and I couldn’t have asked for more. Thank you Maria and thanks to your shop for doing a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Everything was fantastic. My car looks great and the coordination with the rental company made everything very easy on me!
Customer Service - 5.0/5.0 -
Great staff!
Returned Clean
My Experience - 5.0/5.0 -
The customer care was excellent. Craig explained everything in detail and followed up each step of the way. My car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Totally satisfied with the workmanship of the repair of my senior Toyota Corolla, giving it a refreshed appearance.
My Experience - 5.0/5.0 -
Process was smooth and quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Process was fast and smooth. Also thanks for washing my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was great service, loved the text message updates on the status of where my cars repairs were at. Friendly service. Would definitely recommend a 100 times over
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber Collision made the process of getting my car repaired after an accident very easy. Not only was the estimated pickup date quicker than expected, I received a text one week earlier letting me know my car was ready. When I came to pick up my car, we noticed swirl marks on the hood. They took care of it right away and it looked good as new. If it weren’t for the hood, I would definitely have rated them a 10.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs and communication were amazing. Even the day I dropped it off the lady at the front notice that I was having a very hard day after being sent to the middle of nowhere with my car for a repair and then being sent to caliber I really appreciate the time and effort that everyone took to take care of me in my car. Thank you.
My Experience - 5.0/5.0 -
Thank you to all that worked on my Hyundai you all did an awesome job you can even tell it was hit on the car the work is beautiful and I want to thank you all for a job well done I will highly recommend caliber thank you again and happy holidays 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you all for fixing my car 🚗 you all did an amazing job I highly recommend you. Thank you again and happy holidays.