Caliber - North Brunswick

4.7 (996reviews)
96%
980 Joyce Kilmer Ave,  North Brunswick,  NJ  08902

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (996)

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My Experience

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I would suggest this company to everyone.

My Experience

I was informed of the progress of the work throughout the repair. I was made aware of an unforeseen problem and how it would be resolved. The car was returned to me in pristine condition.

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My Experience

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I really can't say at the moment.

Repair Quality

cosmetic was fine but too many other issues that were overlooked.

Customer Service

My Experience

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The car looks brand new

Customer Service

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I had to call several times to schedule the repair, was emailed instead of called for updates and was required to pay my entire balance when all of my paperwork showed that I was to pay only my deductible. The issue was that Calliber did not bill the repair to Geico until the day before pickup and I had to have Geico cancel and reissue the check. This may be standard procedure, but nothing was ever communicated to me.

Likely to Recommend

I was very pleased with my experience here.

Repair Quality

Everyone was friendly and helpful

Customer Service

Everything was easy, I didn't have to worry about anything!

My Experience

The team did a great job on my car. They went above and beyond fixing my car and the customer service was top notch. Every one in the office was very welcoming, nice and professional. And my car was returned to me very very clean. Cleaner than I had taken to any car wash. I was also very impressed with their organization. I received status update of the repair at every stage through text. Each customer's paper work were neatly organized and put into individual jackets while working on your car and my paperwork receipt were also neatly organized in a folder for me. I will definitely be using them in the future. Great job guys. Keep it up.

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My Experience

Outstanding professionalism in handling the repairs and body work from the day I met them for the work till the minute I took possession of the vehicle. Excellent quality of work backed by lifetime warranty for any flaws in the repair work. True to their slogan they restore the rhythm of your life.

Likely to Recommend

Without any 2nd thoughts I would recommend this bodyshop to all my friends.

Repair Quality

Exceptional service. Outstanding professionalism. Best quality.

Customer Service

Exceptional service. Outstanding professionalism. Best quality.

My Experience

Employees were very helpful, Courteous, and patient. Kept us updated with the progress of my vehicle.

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Very professional in their service. Very cooperative with their assistance with us.

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Definitely would recommend to friends and family. We were extremely pleased with the care we received from all those we interacted with

Repair Quality

Car looks good and working well

Customer Service

Kept us informed, professional and polite

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Repair Quality

small area that was missed during paint or scratched during assembly

Customer Service

great comms

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Repair Quality

Appears to be okay

Customer Service

It is difficult to rate due to timing of repairing auto Started in December finished with in late February The thing that was frustrating was the lack of communication between the auto collision and Liberty representative in Texas with me

My Experience

Was even surprised my dirty car was cleaned. Thanks for a job well done. Also wasn't expecting the car that soon. Keep up the good work .i

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My Experience

Great customer service and I am satisfied with the work done. I also like being able to drop off the rental car at Caliber. The process was seamless.

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