Caliber - Pennington

4.8 (2,897reviews)

97%

(609) 737-1200

65 Route 31 N, Pennington, NJ 08534

97%

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65 Route 31 N
Pennington, NJ 08534

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About Caliber - Pennington

See Photos

65 Route 31 N
Pennington, NJ 08534

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,897)

Sort By:
Newest
Rating

2,504 Customers Rated

5 Stars

73.2% Complete

(2122)
4 Stars

9% Complete

(260)
3 Stars

2% Complete

(57)
2 Stars

0.9% Complete

(26)
1 Star

0.6% Complete

(16)
< 1 Star

0.8% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional service quality, with repairs that make vehicles look brand new and often better than before the accident. Communication stands out as a major strength, with customers appreciating regular text updates, proactive contact, and being kept informed throughout the entire repair process. The team demonstrates professionalism, friendliness, and going above and beyond by cleaning vehicles inside and out before return. Timeliness is generally excellent, with many repairs completed ahead of schedule. While some customers experienced delays due to parts availability or weather, the staff maintained transparent communication about any changes. The convenience of on-site Enterprise rental services and the thoroughness of repairs consistently exceed customer expectations.

Select to learn more

Service Quality
Timeliness
Communication

"I appreciate the thorough job you did in repairing my car, also the cleaning of both outside and inside. It ..." Read more

"... expected and communicated progress as needed. They did beautiful work, restoring the car to new condition." Read more

"... professionalism and dedication to a job well done. The car looks like new after repairs and the whole process was excellent from start to ..." Read more

"... knowledgeable and skilled and very good at communicating. The car looks like new. After I got the car home and noticed a small issue ..." Read more

"The customer service is EXCELLENT. Their workmanship is Excellent. They do fantastic work, courteous and professional. ..." Read more

"Day early"

"They completed the work faster than expected and communicated progress as needed. They did beautiful ..." Read more

"Before!"

"They were very professional. My car was even ready earlier than anticipated."

"The repair was done before the anticipated date."

"Caliber communicated with me during the entire process and kept me updated"

"Excellent service, great and timely communication, they did a wonderful job!"

"Looks great, and great communication from Caliber every step of the way"

"... impressed by the professionalism of the staff. They kept me informed of the progression of my vehicle. Actually it was done before the completion ..." Read more

"... done beautifully and I could not get over how they communicated with me every step of the process." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I appreciate the thorough job you did in repairing my car, also the cleaning of both outside and inside. It ..." Read more

"... expected and communicated progress as needed. They did beautiful work, restoring the car to new condition." Read more

"... professionalism and dedication to a job well done. The car looks like new after repairs and the whole process was excellent from start to ..." Read more

"... knowledgeable and skilled and very good at communicating. The car looks like new. After I got the car home and noticed a small issue ..." Read more

"The customer service is EXCELLENT. Their workmanship is Excellent. They do fantastic work, courteous and professional. ..." Read more

"Day early"

"They completed the work faster than expected and communicated progress as needed. They did beautiful ..." Read more

"Before!"

"They were very professional. My car was even ready earlier than anticipated."

"The repair was done before the anticipated date."

"Caliber communicated with me during the entire process and kept me updated"

"Excellent service, great and timely communication, they did a wonderful job!"

"Looks great, and great communication from Caliber every step of the way"

"... impressed by the professionalism of the staff. They kept me informed of the progression of my vehicle. Actually it was done before the completion ..." Read more

"... done beautifully and I could not get over how they communicated with me every step of the process." Read more

Anthony (Subaru owner) reviewed 8/1/26

Gloria (Kia owner) reviewed 7/31/26

Very quick service.Very good at updating staus of repair. Been there before asnd result excellant

Excellent service

Very. Efficient and always kept us updated

Very hands on

Marie (Cadillac owner) reviewed 7/30/26

I highly recommend Caliber Collision! You have worked on repairing at least three of my cars with one being new about three months old and you did a phenomenal job on repairing the car after a tree fell on the sunroof. Thank you!!!

I would recommend Caliber to anyone needing repairs

Very satisfied

The staff there are friendly and answer questions

Gary (Jeep owner) reviewed 7/30/26

The repair was excellent as expected. But what I especially appreciated was Blake and his crew keeping me up to date on the progress of that repair from start to finish. Made our planning much easier. Great job!

Timothy (Subaru owner) reviewed 7/30/26

Good and thorough service

All completed exceptionally well and professional and courteous staff

Exceptional customer service

David (Audi owner) reviewed 7/30/26

Great work

Kimberly (Hyundai owner) reviewed 7/30/26

Jonathan (Lexus owner) reviewed 7/28/26

Picked up vehicle today, three days earlier than expected. All good.

Anna (Hyundai owner) reviewed 7/28/26

I understand it can take time but the screws were not on the bottom of my car when they said it was ready so that ended up falling off while driving on the highway. I had to take my car to get fixed again.

Cody (Chevrolet owner) reviewed 7/27/26

Kara (Subaru owner) reviewed 7/27/26

Great communication through the entire repair process, work was completed to a high satisfaction level, the rental car process was seamless and convenient. Friendly service all around.

Jonathan (Volvo owner) reviewed 7/27/26

Caliber did a great job! The whole team was very attentive and efficient.

Looks like new

Helpful and attentive

Samantha (Toyota owner) reviewed 7/24/26

Shoutout to Fran for helping me from beginning to end, she’s the reason I had a such a good experience. She has exceptional customer service. Also the repair was very quick & the process was easy & I have no complaints.

Shabana (Toyota owner) reviewed 7/24/26

Great work and service.

Marjorie (Mazda owner) reviewed 7/20/26

Todd (Honda owner) reviewed 7/20/26

Definitely recommend

Very satisfied with the repair!

Outstanding customer service and communication

Anthony (GMC owner) reviewed 7/20/26

Amy (Volvo owner) reviewed 7/18/26

The experience was excellent. Start to finish. I especially liked how clean the car was when it was returned. And the convenience of the rental agency on site. Staff was top notch! 10 out of 10. The text updates were also a great feature. I will recommend highly.

Jean (Acura owner) reviewed 7/15/26

Great job

Vasanth (Honda owner) reviewed 7/13/26

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Pennington

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Pennington

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,897)

2,504 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0