Caliber - North Costa Mesa
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would recommend them.
Repair Quality - 4.5/5.0 -
The staff was professional. The work was exceptional. My car looks great. I’m really happy with the work. The only reason why I said nine is because somebody got the wrong phone number and kept calling my roommate and no matter what I seem to do that never resolved.
Customer Service - 5.0/5.0 -
Everybody was very professional
My Experience - 5.0/5.0 -
Your team worked together to make my experience excellent. I would recommend you to anyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job! My truck looks brand new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great and my car looks brand new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car repair experience was great. Any questions I had were addressed by the friendly staff. My car looks beautiful!
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber because of the great work they did.
Repair Quality - 5.0/5.0 -
My car looks beautiful and shiny❤️
Customer Service - 5.0/5.0 -
Everyone I had contact with were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jorge and all of the people I interacted with were friendly, professional and competent.The repair was excellent.Jorge's attention to details and timely updates were appreciated very much.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I have been long time customer of Tizoc and his team at a previous location. So when I needed my car repaired again, I found out the location Tizoc went to and took my car there. Tizoc and his team are excellent and I trust them with my car. They are very professional and knowledgeable. Will be a repeat customer in the foreseeable future and recommend this location to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have been telling people about the great experience I had!
Repair Quality - 5.0/5.0 -
They went far over my expectations. The service was outstanding. Michael kept me informed every step of the way! I had a terrible experience with insurance companies since my accidents last October. I appreciate all the knowledge shared with me at Caliber Collision. Thank you for not taking advantage of a 72 year old woman!
Customer Service - 5.0/5.0 -
Awesome customer service. I was well taken care of. So refreshing!
My Experience - 5.0/5.0 -
I want to thank Tizoc Ortiz for doing a terrific job. He always kept me informed about the progress and made sure the job was well done. I certainly will recommend this location of Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend to everybody
Repair Quality - 4.5/5.0 -
Good services
Customer Service - 5.0/5.0 -
Good service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
I was not notified that parts for my appointment were not available beforehand causing me to lose additional time since repairs have not been completed and I will need to return my vehicle and find a ride to and from the shop again. This appointment had been set for a few days, if parts were not available I should have been notified so that the repair could have been rescheduled. Please work on communicating with the customer better.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
They kept me up-to-date. I just picked the car up, but it looks great. It was done when it’s supposed to be and the car was nice and clean when I got it couldn’t ask for anything else. They did a great job.