Caliber - North Wales

4.9 (2,706reviews)
97%
1404 Welsh Road,  North Wales,  PA  19454

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,706)

Likely to Recommend

Repair Quality

Customer Service

Everyone was kind and answered any questions I had. They also kept me updated throughout the entire process which I appreciated!

My Experience

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication. Quality work.

Customer Service

My Experience

Absolutely excellent job! Great communications and completed early!

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Customer Service

My Experience

Nice staff, good work!

My Experience

My Experience

Every detail about the service on my car was communicated often. Thank you Adam . The professionalism of the entire Team at The North Wales location was exceptional . Thank you Tory . I work in a service oriented industry and my standards are high. The team exceeded my expectations and they should all be commended and recognized for their excellence in service . Thank you for your commitment in performing at such an elevated service level .

Likely to Recommend

Repair Quality

Professional levels are impressive

Customer Service

All the staff is exceptional . I will recommend the North Wales location to everyone .

Likely to Recommend

Repair Quality

The repairs were completed in a few days and they were done well.

Customer Service

Numerous customers were scheduled at the same time for drop-off.

My Experience

Fantastic customer service and follow up. I didn't need to think about anything, Adam and team to care of my truck and kept me advised at every step! Great experience.

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Customer Service

Likely to Recommend

Repair Quality

I’m very satisfied, car looks great, and the customer service was awesome. Tim was on top of coming me up to date and it made the whole experience easier.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Caliber Collision did an outstanding job repairing my mom’s Kia Seltos! The entire process was smooth from start to finish. The front desk staff was incredibly kind, welcoming, and helpful. They had a rental car ready for us as soon as we arrived, which made everything so much easier. We also appreciated the regular updates throughout the repair process, so we always knew what was happening. The repairs were completed much faster than we expected, and the car looks amazing. Thank you to the entire team for your professionalism, excellent communication, and quality work. I highly recommend Caliber Collision!

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Customer Service

Returned Clean

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Repair Quality

Very Professional

Customer Service

Very Professional, nice 💯

Returned Clean

My Experience

Great communication. Process was easy.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Simply amazing service and experience. From the onset, Caliber had phenomenal communication and professionalism. Both Tori and Adam always kept me up to date about all the progression of work, and it made me have complete confidence in them. They finished the extensive work a full week ahead of schedule and made the whole process so seamless, painless and easy! The quality of the work has been impeccable and I’m honestly just so impressed all-around, and if I ever need to auto work done again this is ABSOLUTELY the place I would go to!!! Can’t recommend more, 5-star experience!

Likely to Recommend

Absolutely the #1 place I would recommend to anyone!

Repair Quality

I truly can’t speak more highly of the service that I received from Caliber Collision! From the very onset, their communication was incredible and clear, and Tori and Adam were simply amazing about always making sure I was updated on every step along the way! The service was kind, professional and simply of the highest quality, so incredibly happy with the work they did on my car and they even finished a whole week early and the whole process and their approach gave me absolute confidence in this business from the very start. I can’t imagine going anywhere else for any car repairs and can’t recommend this place enough for the best all around service!! Truly if I could rate them 20 out of 10, I would!!!

Customer Service

Simply amazing and the most phenomenal customer service and friendly attitude ever!

Returned Clean

My Experience

Excellent repair along with timely progress reports.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Adam was awesome and Leonard too... Everyone in the customer service department was amazing... My car looks amazing and I would recommend your collision shop to everyone Thankyou and have a blessed day

Likely to Recommend

Repair Quality

Customer Service

Returned Clean