Caliber - Northeast Philadelphia

4.8 (4,107reviews)
96%
1225 Cottman Avenue,  Philadelphia,  PA  19111

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,107)

Likely to Recommend

Very pleased

Repair Quality

The staff were very professional and nothing but courteous.. They kept me posted every step of the way .

Customer Service

Very professional

My Experience

Everything runs and looknice

Likely to Recommend

I speak highly of caliber and would recommend

Repair Quality

I am very pleased with my vehicle you guys did a tremendous job i only use caliber for all my Collision problems so big ups to you and your services.

Customer Service

I am very pleased with my vehicle you guys did a tremendous job i only use caliber for all my Collision problems so big ups to you and your services.

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Fast and efficient

Likely to Recommend

Repair Quality

Caliber did a great job repairing my vehicle.

Customer Service

My Experience

They were amazing from the moment I dropped my vehicle off to the moment I picked it up. There wasn’t a moment I had to wonder when my car would be done because the team made it their mission to update me every step of the way. I will most definitely be back and will highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was great in repairing my car. David Grossman of Caliber Collision was exceptional! He kept me informed as to the progress of the repairs if not via text then phone call. The car was finished before the projected date. Great work! I would highly recommend!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team over at Caliber was amazing throughout the entire process feom start to finish! 10/10 amazing work!

Likely to Recommend

I'd 100% recommend Caliber!

Repair Quality

The work on my car is amazing! 10/10 absolutely love what they did!

Customer Service

Everyone was amazing, start to finish they made me feel at ease.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your entire team from the mechanics, front desk and the regional manager Rob are unprofessional. My vehicle was returned initially with pieces falling off and repair didn't even begin until 3 weeks after drop off! It went back 3 more times and they're yet to correct the issue. Unprofessional and below subpar workmanship. Nicholay is a liar, going as far as telling me that she has being fixing cars for 10years only for Rob to say she's not even a mechanic, which actually makes sense. She might just be fixing the vehichle as it looked like Frankenstein! YOU PEOPLE ARE TERRIBLE! That location should be shut down! More worried about finding IRS paperwork than assisting their customers! Every single person should be fired, terrible and useless!!!

Likely to Recommend

Repair Quality

Caliber Collision is the best. Between ordering my parts and fixing my vehicle it only took a week. Customer Service and Communication was great they answered any questions I had and was very professional. Prior to taking my vehicle I lost $40 I assumed it was in my car because that was the last place I was at but didn’t realize it until I dropped my car off they was so honest and loyal they found it while cleaning my car and put the money in my visor. I give these guys a 10 out of 10. Thank you so much Caliber Collision.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Janessa and Dan were great and very helpful! Thank you for cleaning my car as well

Customer Service

My Experience

They did an awesome job. Unfortunately this was the second time I had to bring my car in, but both experiences were great. The team was clear, communicative, and kept me updated throughout the process. The quality of the work was excellent and I’m very satisfied with the repair. Thank you to the whole team!

My Experience

Extremely satisfied with customer service and quality of work. EXCELLENT JOB

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My vehicle was returned to me as NEW. I appreciate the team who were extra careful they assisted if there was any questions/concerns. Will recommend this location to have your car serviced.

My Experience

I came in just to get an opinion about my side for a mirror. The gentleman that helped me not only looked at the work to be done, but said if you give me an hour, we can do the job now. I drove away about an hour and 10 minutes later with the mirror repaired. The repairman did an excellent job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean