Caliber - Norton
3987 Eastern Rd,
Norton,
OH
44203
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for excellent customer service, with staff described as friendly, professional, and helpful. Many highlight outstanding communication throughout the repair process, with regular updates and clear explanations. The quality of repairs receives high marks, with vehicles often looking like new and exceeding expectations. Timeliness is generally strong, with many repairs completed on schedule or even early. Customers appreciate the thorough cleaning service and attention to detail. However, some feedback indicates areas for improvement including better coordination of scheduling and insurance processes, more consistent communication protocols, and ensuring all repair details are addressed before vehicle return.
Select to learn more
Service Quality
"Beautiful job! My vehicle looks new again! This group in Norton are outstanding. We would highly ..."
Read more
"Went above and beyond."
"Great communication! Fast work! Excellent price! Beautiful work!!!"
"Car looks amazing!!! The work transformed my car and looks like the day I purchased it. Their staff ..."
Read more
"Workmanship is excellent. My car is restored to like new condition."
David
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Valerie
(Chevrolet owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have nothing but positive things to say about the repair and the team at the Norton Caliber shop!
Customer Service - 5.0/5.0
Susan
(RAM owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Albert
(Chevrolet owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0 -
They did qualify work for me and were nice to work with.
Repair Quality - 5.0/5.0 -
The people there are knowledgeable and nice to work with. They got my car repaired in just a short time and it looks great!
Customer Service - 5.0/5.0
Returned Clean
Georgia
(Kia owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Honda owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kelly
(RAM owner)
reviewed 7/9/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome
Heather
(Ford owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Paul
(Ford owner)
reviewed 6/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bruce
(Chevrolet owner)
reviewed 6/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Subaru owner)
reviewed 6/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Toyota owner)
reviewed 5/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Florence
(Ford owner)
reviewed 5/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Rebecca
(GMC owner)
reviewed 5/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeffrey
(Toyota owner)
reviewed 5/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
James
(Ford owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0 -
Go see them!!!
Repair Quality - 5.0/5.0 -
Went above and beyond.
Customer Service - 5.0/5.0 -
Excellent team
Returned Clean
Noel
(Hyundai owner)
reviewed 5/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kerri
(Honda owner)
reviewed 5/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Andrew
(Nissan owner)
reviewed 5/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workmanship is excellent. My car is restored to like new condition.
Customer Service - 5.0/5.0 -
The staff is wonderful to work with and made the progress seamless.