Caliber - Norton

4.7 (1,412reviews)
93%
3987 Eastern Rd,  Norton,  OH  44203

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,412)

My Experience

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Staff was friendly and professional

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💯 percent likely.... I already did also.

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My car care was handled efficiently and professionally

Customer Service

Completely met my expectations

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Customer Service

I took the Jeep in to get an estimate for repair. I specifically told the gentleman helping me that I didn't want the door repaired that I wanted it replaced. He said that the door could not be repaired. I also said that I wanted a new tire, because I didn't know if the side wall had been compromised. Since I wasn't going to be able to bring the Jeep back until February 9, I asked if all of the parts would be there so it didn't have to sit and wait. I was told that they would be. I received a call on February 11, with a status on the Jeep. I was told that they determined that the door could not be repaired and they had to replace it and went ahead and ordered a new door. I was then told that they determined that there wasn't any issues with the tire. I told them I specifically wanted that tire replaced, she agreed and ordered a tire. Imagine how frustrated I was. That everything I was told didn't happen, which I am guessing added 2-3 additional days to the repair of my Jeep.

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Everyone there were so friendly and quick service! Thank you for your service!

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Awesome!

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Not the Norton location.

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Returned Clean

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Nice and friendly staff and job completed with no issues.

Customer Service

Great staff.

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Very pleasant and friendly.

Returned Clean