Caliber - Norton

4.7 (1,416reviews)
93%
3987 Eastern Rd,  Norton,  OH  44203

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,416)

Likely to Recommend

Repair Quality

very professional team

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very fast and professional, as always!

Customer Service

Likely to Recommend

Repair Quality

They did a great job repairing my vehicle. It was returned clean and ready to go

Customer Service

They were very considerate whenever I had any questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Caliber always answered all of my questions and were very professional and helpful. My vehicle turned out great and the parts they replaced are all exactly as described.

Customer Service

Super friendly and helpful. Didn't give me any issues at all

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

When the original shop became very busy they offered, to have it taken to another location for faster service. They gave me 2 options. That was kind and conscientious

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

restored to like new

Customer Service

kept informed of progress

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great people to work with , kept me informed on progress and did great work

Customer Service

Likely to Recommend

My son works at a body shop and I told him he should work for them. I told him about my experience.

Repair Quality

From my first call to all the updates I received through my experience. This is a stellar place to take your vehicle for repairs.

Customer Service

I was informed of every step. Personnel were polite and knowledgeable about my vehicle.

Likely to Recommend

Was initially recommended by a family member who had used this service previously.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Car looked amazing!

Repair Quality

Car looks amazing!!! The work transformed my car and looks like the day I purchased it. Their staff went above and beyond fixing my car. Also, my car was fixed in a timely manner. Very impressed. Thank you everyone!

Customer Service

Car looks amazing!!! The work transformed my car and looks like the day I purchased it. Their staff went above and beyond fixing my car. Also, my car was fixed in a timely manner. Very impressed. Thank you everyone!

Returned Clean

Likely to Recommend

Repair Quality

The truck looks great. It took it back to how we purchased it

Customer Service

They did a fantastic job of keeping us in the loop and where Caliber was in the process whether ordering parts, waiting on parts, or into the actual repair

Returned Clean

Likely to Recommend

Repair Quality

Jeremy did a great job working on my wife’s car. It looks like new.

Customer Service

Caliber communicated frequently to give me updates on my car.

Likely to Recommend

Repair Quality

I was almost completely satisfied with the work except there was a ding from where a rock had chipped the bumper at the top right edge that could have been repaired before it was completely painted other than that it was perfect. Truly Home Lee

Customer Service