Caliber - Oklahoma City - North

My Experience - 5.0/5.0 -

Everyone was very nice and they did a perfect job on my car. I will refer my friends and everyone I know to them .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good quality of work and communication throughout the process.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Lance kept me informed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Caliber collision was very professional and quickly to pair of replacing the rearview mirror on my Ford flex and absolutely left my car, clean and sparkling. I was very pleased with the work that was done.

My Experience - 5.0/5.0 -

My car looks as good as new and I’m very pleased!

My Experience - 5.0/5.0 -

Half was very friendly and helpful he kept me updated every step of the way. He had originally told me it would probably be two weeks but he managed to get it done a day ahead of time I was so grateful as I had two different rental cars from the rental place and wasn't happy with either one of the vehicles. Hal gets 5 stars. 😊

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

The vehicle was taken to expressway 6/22/26 location. At that time I told Kelly and Andrew about my bad experience at Macco, the vehicle was filthy inside and I was told the vehicle would be detailed. I received a call from Kelly and she informed me my vehicle would be moved to north location on 6/23/26 due to a power outage at Expressway location, the repair was not started till 6/24/26, The repair was done great and I picked up my vehicle 6/30/26 at the Expressway location. When I got the vehicle home I discovered the vehicle had some type of film on my hood and passenger windows and vehicle had dust on the surfaces still ( I covered my seats and trunk to prevent dirt on them). I called Expressway location they told me to call North since they did the repair. I called North and Hal said they dont detail to call the Expressway location. I called and spoke with Kelly and spoke with GM a d she sid I could make an appt for Expressway location or take it back to North location. I chose to go to Noth because I didn't know if the film was going to cause further damage. I met with GM at North location and he took vehicle back and removed the film and cleaned the windows and hood. I was disappointed in how the after repair issue was handled, Andrew was very helpful, and did Express to me that if I had issues to contact him. He was not their when the after repair issues came up.

My Experience - 5.0/5.0 -

This is my second time taking my car to Caliber. Both times Caliber done a professional and timely job. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Caliber did a great job communicating the state of the repairs on the car and cut no corners.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Lance was great to work with. He got my car fixed quickly even after it was switched to him from another store. He also kept me in the loop on what was going on once repairs were started. James at the other store was awesome as well and he really took the time to explain what needed to be repaired and how they would do it. The only issue I had was it was hard to talk to someone at the store. I kept getting switched around to different people at a call center when they said they were putting me through to the store, and I almost went elsewhere because of that.

My Experience - 5.0/5.0 -

I was impressed with how staff kept me in the loop daily on the repairs and did their best to make things simple and easy from my end. There was one outstanding issue I was concerned about and Hal reassured me if anything came up related to the work done Then to reach out and he would do his best to address it. I was really pleased with everything. Thank you!

My Experience - 5.0/5.0 -

Customer Service was 5 stars. They kept me informed on the status and process every step of the way.

My Experience - 5.0/5.0 -

Hal in Oklahoma eas excellent at communication. Angel was helpful in getting my vehicle finished.

My Experience - 5.0/5.0 -

Brendan kept me in the loop through every step. My car looks good as new!! Thank you Brendan and Caliber Collision for putting my car back together! I'm a very happy lady ☺️.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brandan always kept me updated on all progress. Thank you Caliber Collision for putting my car back together ❤️

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

To say no would be an unjust understatement. I received excellent professional and courteous customer service from Brandon and Teagan who helped make my experience completely stress free. My CRV repair looks excellent with one detail I consider overlooked and I will follow up on that next week. Also with the exception of the front seat area, the rest of the vehicle (including the vents) had a film of white dust that I had to vacuum. I would definitely recommend this Caliber Collision location to others.

My Experience - 5.0/5.0 -

Brandon and Tegan were very knowledgeable, helpful and professional. Caliber Collision staff/employees repaired the Nissan 4 days before promised. .

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Both Brandon and Tigan were so helpful and professional in dealing with me

Returned Clean

My Experience - 5.0/5.0 -

How was Great and so was the lady at the front desk? She’s very sweet and overall it was a pleasant experience and everyone was very accommodating! So thank you