Caliber - Oshkosh
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Samantha and the whole team was superb! They helped me get through a difficult situation and Samantha took charge, made it happen! Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took less time than estimated. Delivered vehicle to my home when completed. Repairs look good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I had windshield damaged from my accident- insurance covered the repairs but windshield never got fixed. Was told someone would call me to make it right- still waiting 2 days later. Pretty bummed about it
Customer Service - 4.0/5.0 -
Everyone was really really nice. The evaluation woman I believe her name was Sammy… very nice person. Everyone was very nice.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very easy to work with. High quality job. Just took longer to get back than we had hoped.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great work! Quick and very professional! Thank you!
Likely to Recommend - 5.0/5.0 -
Fantastic work!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service! Friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, awesome staff!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sammy and the rest of the team were super easy to work with and did such a quality job. If I have to do any more car repairs, I'll go here!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sammy and team were so responsive and got me back on the road even when suppliers didn't get them products and parts in a timely fashion. Will come back here if I need any more work done
Customer Service - 5.0/5.0 -
Sammy was super easy to work with. I really enjoyed her personality and how friendly she was.
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and did a great job with my repairs
Likely to Recommend - 5.0/5.0 -
Good experience overall
Repair Quality - 5.0/5.0 -
Overall experience was good, no issues, quick in and out. Work done on the SUV was great.
Customer Service - 5.0/5.0 -
Customer service was friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate how helpful your staff was before and during my car repairs. The car looks great and was done ahead of schedule. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The car repairs looked great and were done in a timely manner. The only things I would change would be the ability to leave voicemails during non-operating hours and putting a key drop box on the outside of the building if dropping a vehicle off on the weekend. I dropped my car off during the weekend at the Oshkosh location since it was my only available time to do so but and could not find any key drop box, as most other repair places would. I luckily ran into some cleaners who had unlocked the building while I was there who allowed me to step inside and put my keys on one of the desks so my car wouldn't get stolen. A key drop box would have been quite useful in that situation.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very helpful and friendly.
Customer Service - 5.0/5.0 -
All of my concerns were addressed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Caliber Collision Repair team did a great job! I brought my vehicle to them because I had hit a deer. The vehicle was done in a timely manner. I had a couple of concerns about the detailing of my vehicle after they made repairs with a couple spots in the paint and a bump out on the side of my vehicle. Not only did they fix those repairs, but they found a defect in one of my headlights which was a safety issue. Everything was done in a timely manner and they worked with my insurance to come up with an estimate. Plus, you can't beat a lifetime warranty for their work! I would recommend them for any body work repairs.
Customer Service - 5.0/5.0 -
The customer service was top notch. They gave me weekly updates every Tuesday and Thursday about my vehicle.
Returned Clean
My Experience - 0.0/5.0 -
Communication was not good. After checking several times it was discovered in January that the mirror which was to be ordered in November was never ordered. Information changed depending upon who we spoke to all along the process. Repair itself was good.
Likely to Recommend - 0.5/5.0 -
First contact with estimator and final product was fine. The time between first contact and final product was terrible. After waiting for 2 weeks and hearing nothing from you I stopped in and was told that the needed mirror had been ordered and as soon as it arrive I would be contacted. After another 2 weeks you were contacted and we were told that the mirror had not been ordered but someone would order it within a day or so.
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Dissatisfaction does not include the young lady who did the estimate or the girl at the front desk