Caliber - Overland Park - Metcalf

4.3 (903reviews)
84%
14939 Metcalf Ave,  Overland Park,  KS  66223

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (903)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Efficient and courteous- am satisfied, and will recommend

Customer Service

Excellent service- recommend

My Experience

Everything looks brand new. Getting a digital estimate, getting my car in your shop was quick and easy and you finished work 4 days ahead of the projected finish date that you gave last week!

Likely to Recommend

Repair Quality

Quick and courteous help. Excellent work and super clean. Delivered est finish time 1 week ahead.

Customer Service

Excellent

My Experience

Awesome job, great service, super friendly and knowledgeable! Thanks so much!

Likely to Recommend

Repair Quality

They did great work!

Customer Service

Great job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service and nice people.

Likely to Recommend

I already recommend Caliber & gave them a card I had….I hope they’ll give Caliber some business!

Repair Quality

Austin , the General Manager, was absolutely the best….he explained everything , spent time on my car repairs, -the very best!..

Customer Service

Returned Clean

My Experience

Dynamite staff from the person behind the desk to the service tech that walks you through the repair process. Everyone is friendly, knowledgeable, courteous, and goes above and beyond to make the experience as good as can be. Very grateful for the service. Thank you

My Experience

The entire staff was courteous, professional and great to work with… The work performed on my vehicle turned out great as well. I’m appreciative of their efforts Thank you

Likely to Recommend

Will absolutely recommend Caliber Collision

Repair Quality

Very satisfied

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Highly unlikely because I feel like they're not being honest with me about the noise. Instead, he tells me how long hes been doing. I just think he doesn't want to put it back in the garage and spend more time on it and not get paid.

Repair Quality

I'm gonna put neutral for now until I see how they handle the visit on wednesday. There is no way they didn't hear the noise when I turn left in my car. I heard it within me within minutes of pulling out of their parking lot, but they were closing. I was gonna give it a few days to see if it worked itself out, but it has yet to do that.

Customer Service

Okay I thought I was rating the repair shop on the page before this. So if it was to raise the insurance company customer service and I will write here. Annette has been a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good quality of service.

Customer Service

Easy communication. I was well informed about the steps of service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks great. Great communication.

Customer Service

My Experience

After initial confusion with check-in, everything went flawlessly. Repair looks great!

My Experience

Great Communication and did a great job on the car.

Likely to Recommend

Repair Quality

Customer Service

Very nice did a good job

My Experience

Car looks great

Likely to Recommend

Repair Quality

Took a little longer (insurance issue) but overall great experience

Customer Service

Timely notifications

Returned Clean