Caliber - Overland Park - W 162nd St

4.5 (953reviews)
91%
7235 W 162nd St,  Overland Park,  KS  66085

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (953)

My Experience

Wasn’t exactly to the tolerance of a new vehicle but was fine. I loved that they got major fixes done in just 2 weeks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Lisa and Anthony were great and very professional. Top notch.

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Repair Quality

Lisa and Anthony were a pleasure to work with.

Customer Service

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Repair Quality

Put my car back together after hitting a deer. Very pleasant and easy to work worth. Very friendly.

Customer Service

My Experience

We are very happy with the caliber that fixed our Toyota RAV4; they did a great job and I recommend them 100%.

My Experience

Lisa was great on the administrative end. Anthony followed through on items when I had questions. The body work looks good and electrical is great. So far everything is looking good but only had back less than 24 hours.

My Experience

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Repair Quality

Customer Service

Other than the time to complete the job everything else went smoothly.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Lisa was amazing!

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Customer Service

My Experience

The work was great; the process was painful and frustrating as the company failed to follow their own processes for approving repairs- resulting in a two-week delay before Caliber even ordered the parts for our car. If you send me an email asking for approval and I sign the document and email it back, someone should read actually read that email and start the repairs. Our car sat at the shop for two weeks with no work, no parts ordered before anyone decided to call me to ask again for the approval. When confronted with the email approval provided two weeks earlier, they told me the email never got read. Do better. Ridiculous.

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Repair Quality

Lisa still the best!

Customer Service

Returned Clean

My Experience

Every employee I interacted with was fantastic.

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Repair Quality

My repairs were done within a week and Tyler was super informative about updates on my car. Lisa was also super kind and informative through out the process of everything. I will be getting repairs done here if I ever need them again in the future.

Customer Service

Returned Clean

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Good work

Repair Quality

Good communication on the website. And they got the work done ahead of time.

Customer Service

Very pleasant people to work with.

My Experience

You guys did a great job. Looks like it never happened. You finished sooner than I expected and the cost was under the estimate. Thanks for your workmanship and honesty.

Likely to Recommend

I have recommended you many times.

Repair Quality

Great job. Finished ahead of estimated date.

Customer Service

Friendly, courteous and great staff.

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Customer Service

Returned Clean

My Experience

Lisa at the front desk is awesome. Professional and made me feel welcome. Fast service. Car was done in 3 days.

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Returned Clean

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Repair Quality

They were super friendly and got it done weeks ahead of schedule and even dropped my car off

Customer Service

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Customer Service

Returned Clean