Caliber - Overland Park - W 162nd St
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Great service and appreciated the updates. Not too much, just right. Workmanship: excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10. Fantastic workmanship. Timely. And appreciated toe updates!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faster than expected, I liked the text updates. very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, good communication and my car looks new
Customer Service - 5.0/5.0 -
They sent me a text every few days letting me know how it was going.
Returned Clean
My Experience - 0.0/5.0 -
Worst customer service I have ever received. I was told my truck would be done on 4 separate occasions, and ever time I was texted the day prior pushing the completion date back. I was told my truck (which struck a deer pulling a trailer) was ready for pick up Friday July 17. Come to find out the day it was "ready" NO ONE HAD TEST DRIVEN IT. NOT SURPRISINGLY AFTER HITTING A DEER HEAD ON AT 65 IT WAS OUT OF ALIGNMENT AND HAD TO GO TO THE ALIGNMENT SHOP. You were going to release a vehicle that was NOT repaired. All your cutesy little signs around that shop are all BS. I hope that isn't the standard for Caliber collision shops, because this on sucks
Likely to Recommend - 0.5/5.0 -
After the experience I had, I wouldn't recommend to an enemy, let alone a friend
Repair Quality - 0.5/5.0 -
Terrible experience.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Anthony from Caliber collision did a great job in finishing my car repair within 3-4 days. Really appreciate it. But very much dissatisfied with their car rental partner Enterprise Stanley location. They are not at all customer friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
At pickup we noticed the bumper is not fully clicked in under the headlight on the passenger side. I will need to come back in so this can be locked together right and not have a gap. The manager was very nice. There was no technician to fix it that day. This is a 45 minute drive for me to bring my vehicle back so that is pretty inconvenient.
Customer Service - 5.0/5.0 -
Customer service is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service from start to finish. The staff was friendly, communicated well, and did an outstanding job repairing my Jeep. I would definitely recommend Caliber Collision to others.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
body work fine. The windshield was broken by the shop during repair and replaced with non OEM product with ongoing installation issues that they are planning to repari
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have used your service before.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great.