Caliber - Overland Park - W 162nd St
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Front desk lady so helpful and nice! Fixed my car in a timely manner. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10. The car looks great! The lady at front desk sooo nice and helpful. All done in a timely manner!’n
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Nobody wants to have to get their car fixed for any damage, but if we had to? I would make this my first call every time if they kept up this quality of service.
Repair Quality - 5.0/5.0 -
Caliber did a great job. This is, literally, the best shop experience I have ever had.
Customer Service - 5.0/5.0 -
Perfect start-to-finish delivery of my vehicle. I would absolutely return here if I had to.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The repairs that were made were ok, but not all repairs were made.
Customer Service - 2.0/5.0 -
Communication was not very good and not all repairs were made.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would advise a friend they do a quality job, but it may take longer than other repair shops.
Repair Quality - 4.0/5.0 -
At this juncture, it looks like all the repairs to the car were made in a quality fashion. However, the car took a month to repair which was longer than I expected, and it was not a supply chain issue.
Customer Service - 4.0/5.0 -
Although my primary contact was always polite, he sometimes failed to call me when he said he would requiring me to call him.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
I’m satisfied with the job that has already been completed. However, some work was not been completed. On claim #1 with Geico, American Family Insurance’s initial damage estimate was $1100, however, Geico payed about $700 leaving damages on the front passenger door untouched. On the second claim with American Family Insurance, I had told Spencer and the insurance company concerning the noise issue that was part of the damage, but it was overlooked. I’m more concerned about the noise than I was about the bodily damage. I did notify the 2 insurance companies that the job is incomplete. My expectations are that caliber collision will work with the 2 insurance companies and complete the job.
Customer Service - 3.5/5.0 -
Great customer service but I had to do a lot of back and forth between the shop and the 2 insurance companies.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a fantastic job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tyler the manager did a great job. Thank you
Likely to Recommend - 5.0/5.0 -
Thanks
Repair Quality - 5.0/5.0 -
Overall did a wonderful job
Customer Service - 5.0/5.0 -
Thanks we'll use again and again
My Experience - 5.0/5.0 -
Good communication and updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic work and service.?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would definitely recommend Caliber collision.
Repair Quality - 5.0/5.0 -
Nice people, nice place.. I would not hesitate to recommend Caliber collision, to friends and family.
Customer Service - 5.0/5.0 -
Everything was streamlined and easy.
My Experience - 0.0/5.0 -
I waited over a month for an appointment to bring my car in. Once I brought it in, it took 1.5 days for them to contact my insurance for a supplement The insurance company sent them the supplement approval on Friday. I called Monday afternoon, as I had been without a car at that point for 7 entire days for a bumper cover replacement! The estimator made excuses and tried to.pin it on my insurance company. I was stranded at home for 9 days total with no car for a repair that ended up taking 1.5 days including the time it took to receive the bumper cover! Unbelievable. I will not ever come back nor recommend this shop.
Likely to Recommend - 5.0/5.0 -
Great service.
Repair Quality - 5.0/5.0 -
Very pleased with the repair.
Customer Service - 5.0/5.0 -
Great service and communication
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service!
Repair Quality - 5.0/5.0 -
Great experience…kept me informed the entire time.
Customer Service - 5.0/5.0 -
Always helpful and professional!