Caliber - Overland Park - W 162nd St
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Kept me informed. Lisa is organized and efficient. Repairs were excellent. Very pleased.
My Experience - 5.0/5.0 -
I was very impressed with all the friendliness from all the persons I met at the shop. They were helpful and explained what they would do and coordinated with the car rental company for me.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication throughout, competitive pricing, helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Blemish in the paint repair. And now have damage to my front windshield that wasn’t there when car was dropped off.
Customer Service - 2.5/5.0 -
Communication could have been better.
Likely to Recommend - 0.5/5.0 -
The insurance company was charged for items and repairs not performed. Insurance fraud would have occurred had I not spoken up.
Repair Quality - 0.5/5.0 -
Besides the lady at the front desk, nothing was satisfying about this experience.
Customer Service - 0.5/5.0 -
Again, the only professional person I dealt with was the lady at the front desk.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like brand new! Great communication and follow through and working with my insurance carrier smoothly!!
Customer Service - 5.0/5.0 -
my only issue was originally showing up at the wrong location - the 2 are 5 mins away from each other.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would recommend the Stanley location and Tyler. I would warn anyone not to go to the Johnson Drive location specifically Denise.
Repair Quality - 5.0/5.0 -
The car looks great and the work appears to be of high quality.
Customer Service - 4.5/5.0 -
I would rate Tyler a 10. I would rate Denise, who I first talked to, a 1. Nothing she said was true and she vanished once I dropped my car off.
Returned Clean
My Experience - 4.3/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time caliber collision fixed my truck F150 and they did a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
no issues
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lisa on the desk is so efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa is excellent
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Dents are out. Thank you. However, truck smelled of smoke (I don’t smoke) and has a new scratch on hood.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Poor communication from anyone outside of Lisa. She was great. Paint job is not good. Items are still damaged. Two diff headlights. Working with Tyler on all issue. He is coming up with a plan but haven’t heard anything yet.
Customer Service - 0.5/5.0 -
Never spoke to anyone about my car in service. The app was never updated correctly.