Caliber - Owings

4.7 (424reviews)
93%
167 Thomas Ave,  Owings,  MD  20736

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (424)

My Experience

Vehicle repairs were completed on the date given and vehicle was very well cleaned on pick up

Likely to Recommend

Repair Quality

Car was repaired n clean when I picked up on given date

Customer Service

Returned Clean

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Repair Quality

The team did great

Customer Service

Good job

Returned Clean

My Experience

Great and friendly staff! Got it done quick and made it the smoothest experience!

Likely to Recommend

Especially if working through insurance. I was not the party at fault and I did not have to pay any money and wait for reimbursement because of the agreement you have with the other party's insurance company.

Repair Quality

Customer Service

Personnel I worked with - Kelly and Lisa(?) were amazing. They both ensured I had current, up-to-date information and ensured the process went smoothly.

My Experience

Quality work, great customer care. Took about a week longer than first estimated.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Lisa and Kelly were friendly and helpful. They answered all my questions and kept me updated on repairs.

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Repair Quality

Customer Service

Communicated so well

My Experience

Lisa was professional and amazing throughout the process. Her patience and knowledge was apparent by the way she explained the processed and helped along the way. She helped handle the rental vehicle and offered help with pick up and drop off of the car. Kelly was amazing, too! She explained everything that was going on and communicated often. When we ran into an issue she was quick to respond and resolve it. Thanks for everything!

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Repair Quality

Customer Service

My Experience

Kelly and Lisa = awesomeness πŸ‘

My Experience

The job was done very professionally and pleasantly pleasing, thanks for your service well done

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

A little lack of comminucation but all in all we were happy.

Customer Service

Returned Clean

My Experience

Everyone was very friendly and helpful. They kept me informed along the way, with the progress of my repairs.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great experience. The staff was friendly and professional.

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Handled my repairs quickly. Friendly customer service. And I like they use texting to keep you updated on the status of the car. I would use them again.

Customer Service

Friendly, knowledgeable.

Returned Clean