Caliber - Owings

4.7 (439reviews)
94%
167 Thomas Ave,  Owings,  MD  20736

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (439)

Likely to Recommend

Repair Quality

Kep us informed and responsive

Customer Service

Responsive

My Experience

Complete section of the car was missed. Lights night properly connected. Timeline of 30+ days insane. Still don’t have my car back.

Likely to Recommend

Would never recommend

Repair Quality

Vehicle is still there with a completely missed part so not a great experience.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was concerned how my vehicle would look, but David assured me it would look like new when I came back to pick-up the car. How true it was. Lisa was a joy to work with signing in and out. They both were very professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My answer should be yes and no! Too many delivery dates were missed with no good reasons why. Also, the incident with the blind spot indicator was most disappointing. In the end, however, I can say “good job, looks great.” So far, no complaints! Thanks

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lisa, Hailey and all of the employees I interacted with were professional, kind and sympathetic to my situation. They were transparent in their communication and timely informed me of updates on my car repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Lisa and David were fabulous!!!! Always available to answer questions, very accommodating, and just overall pleasant to deal with. Thank you for making this process so easy!

Customer Service

Returned Clean

My Experience

My Experience

Professional all the way. Not afraid to be honest. Set out to tell me all the facts. Thats all the customer wants, helps to schedule the future.

My Experience

It was amazing from beginning to end. You keep me informed of what was happening. What I really appreciated was I could drop my rental car off at Caliber Collision Center and you would return it to Enterprise. It was my pleasure working with you. I will be recommending Caliber to my friends and family. Thank you for making me life easier.

Likely to Recommend

Always

Repair Quality

My experience was amazing from beginning to end, and I thank you. I felt welcomed as soon as I walked in to Caliber. Your representative explained everything to me. and she kept me informed of the process through out the process. I really appreciate that I could drop off my rental car and pick up my repaired car at the same time. I definitely tell my friends and family about Caliber.

Customer Service

Wonderful!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service