Caliber - Owings

4.7 (437reviews)
94%
167 Thomas Ave,  Owings,  MD  20736

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (437)

My Experience

Likely to Recommend

Repair Quality

Estimate provided was way out of proportion for fixing/painting 2 doors. There was no structural damage. $11,000 ?. The only airbag needing replaced was the rt. Seat. All the side curtain bags and seatbelts were already replaced.

Customer Service

Returned Clean

Likely to Recommend

Trash/plastic car parts left in the bed of my truck and It took a crazy long time to get It back…frustrating if the parts didn’t show up for 2.5 weeks I couldn’t drive my truck while we waited.

Repair Quality

Everything seems to be working great!

Customer Service

Friendly and kept me updated

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy with the service and the work done to the vehicle. The personal was very friendly and informative. Will use this company again if nessary

Likely to Recommend

I would say the office staff is great but quality of work isnt the same.

Repair Quality

Office staff was amazing and great to work with. Overall quality was not good. Work had to be redone and still had issues. Took the car as is since we intend to trade it in soon. We were informed the tech who worked on the car was let go but didn't change the outcome. Again, great office staff but poor quality.

Customer Service

Rating for office staff only

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Skip gave me updates while they had my truck, which i appreciated! It took a little longer to get it finished but that wasn’t the fault of CC but the other company where the bumper came from! The truck looks great and I am thrilled to have it back!

Likely to Recommend

i would probably recommend Caliber to friends! i don’t think my situation is the normal because mine was a custom bumper so it took longer!

Repair Quality

the repair looks great, getting it finished seemed like a nightmare! no fault of caliber it was the vendor who had my bumper sitting on a dock for three weeks! when caliber finally received it they did what they needed to do fairly quickly!

Customer Service

Skip was amazing with updates, and even when i called him! i would definitely work with him again! Lisa was also helpful!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Lisa and David were great to work with 😊

My Experience

My Experience

Very professional and kept me informed

My Experience

Frankly I’m pleased the shop is conveniently located close to my home. One of the great services is that the shop will arrange return of your rental vehicle. That is so very convenient.

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Everyone is very nice, explains everything, very accommodating. I really appreciate step by step updates. Great communication.

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Repair Quality

Customer Service

My Experience

Appreciate your team keeping me informed throughout the process of having car repaired. Each person we dealt with was professional & kind.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

Returned Clean