Caliber - Owings

4.7 (433reviews)
94%
167 Thomas Ave,  Owings,  MD  20736

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (433)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very happy , painter did a perfect job i had couple muscles cars in the past nice job customer service great and keeping me updated with truck good also

Customer Service

Very happy , painter did a perfect job i had couple muscles cars in the past nice job customer service great and keeping me updated with truck good also

My Experience

I appreciated the great customer service and quality of repair

Likely to Recommend

Repair Quality

Great service. Thank you!

Customer Service

Most pleasant experience with customer service representative, friendly and efficient.

Returned Clean

My Experience

From the lovely ladies at the front desk to Dave-Skippy, every step of the process was explained! Excellent customer care, and great repair work. Thank you to the whole team!

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Customer Service

Returned Clean

My Experience

Car looks great. Russ answered all my questions and kept me posted about repairs often before I received the AI texts. Would definitely recommend this shop and its employees. Tom Couteau.

Likely to Recommend

Visual body work looks great. I am monitoring repairs(other than body work) as the vehicle hasn’t been driven much since I picked it up.

Repair Quality

So far so good. I haven’t had it out in the highway yet; will do that on 3-June-2025.

Customer Service

Received AI updates regularly and calls from Russ about status of repairs.

Likely to Recommend

Repair Quality

Hey, nothing against you guys. I don’t know how I feel my truck feels worse than ever before. The brake light is on now and it was never on before and it feels unsafe to drive.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

A beautiful job. The color was absolutely perfect. Can’t see any evidence AT ALL of the accident. Thank you Caliber. You are my go to for sure for any collision repair. Thank you , Nancy & Ray Young

Likely to Recommend

100% satisfied and wouldn’t hesitate to recommend to others in need of body work.

Repair Quality

My car looks better than I expected. Caliber did an excellent job. No hesitation to recommend them to others. Thank you, Nancy and Ray Young

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

I had a great experience! Russ provided excellent communications and updates. Everything looks great, and my car was even clean when I picked it up. Thank you for everything! I appreciate your work!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I would score a 10, but there was an extra day or two waiting on a part that was not correct so it had to be reordered.

Customer Service

Returned Clean

My Experience

Russ stayed in touch and got the job done sooner than expected

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Customer Service

My Experience

My Experience

My Experience

My Experience

My experience with the service and team at Caliber was top notch. The Sunderland location ladies were amazing! There was a small issue with my repair and they handled it with kindness and professionalism. I hope they continue to be the face of Caliber now that it has moved to Owings.

Likely to Recommend

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Customer Service