Caliber - Owings

4.7 (426reviews)
93%
167 Thomas Ave,  Owings,  MD  20736

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (426)

My Experience

Quick, professional, friendly service! Highly recommended.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

The passenger side front bumper is not snapped in all the way. It will not stay in place.

Customer Service

He was nice and explained the warranty on the parts. I was happy that he stayed a few minutes late because I got lost getting there.

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Repair Quality

Customer Service

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Repair Quality

Very happy with repairs completed on my car. Excellent communication with insurance company and timely notices or progress of reapairs.

Customer Service

Returned Clean

My Experience

My Experience

This is probably my third or fourth time bringing my vehicle there I am beyond happy with this company your customer service and your workmanship. Everything is always exceptional. I have no complaints. the one time I did have an issue with my headlight. I immediately brought it back and the employee fixed it right then in there and that is just above and beyond customer service for me I will always recommend you and continue having you all service my vehicle if an issue ever arises. Your team is professional, genuine, kind, and an absolute pleasure to work with!!

Likely to Recommend

Repair Quality

Caliber is very professional and took great care of me. They did an exceptional job with my vehicle and updated me every step of the way

Customer Service

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Repair Quality

They had my car for a week and a half and still couldn't fix the outside mirror although the paint job they did looked good. I was told they had been thru 4 mirrors because each one broke while they tried to install it. That seems like someone doesn't know what they're doing. So, I picked up the car (with a broken mirror still) as I was going on vacation and didn't want it just sitting there. Now, I have to take it back tomorrow for them to try and fix the mirror again. Frustrating and time consuming for me so that's not making me happy! However, I will say that everyone, from the receptionist to the estimator to the mechanics have all been very pleasant to work with! They keep me informed of what is going on.

Customer Service

Very courteous and professional!

My Experience

They fixed it very quickly and it was finished a day early. Staff was very nice and helpful

My Experience

Nice job got it done couple days earlier Thanks

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Repair Quality

Customer Service

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Most surly I will

Repair Quality

They did an amazing job. They were prompt and kept me updated on the repair , the vehicle looks amazing and they must have buffed the scratches off of the door that did not need repair as well because my vehicle looks new! Oh they even cleaned and vacuumed the interior! They are also very pleasant to work with, simply nice individuals.

Customer Service

Super nice folks!

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, great work. Especially like the updates.

Customer Service

Great

Returned Clean

My Experience

It was done in a timely manner. Great customer service by staff

My Experience

You all did a good job on my honda,but seem to take a little longer than necessary!! Just a thought. Thanks!

Likely to Recommend

Repair Quality

The car looks good but I think it took a little longer than it should have !! But thank you for doing a great job.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

It took way too long -took about a week to start and I called ahead of time to make sure you weren’t busy and was told work would be started immediately

Likely to Recommend

Repair Quality

Took a long time say for a week before anything was done poor communication.

Customer Service

Returned Clean

My Experience

Always kept up to date on progress. Ready as promised.

My Experience

Really appreciated the text updates!!

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Repair Quality

Customer Service

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Repair Quality

professional and infomative about every step

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience