Caliber - Pace
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Love the service and attention
Likely to Recommend - 0.5/5.0 -
Unfortunately, your scale does not include negative numbers.
Repair Quality - 1.0/5.0 -
My car was involved in a no-fault accident. The repair was covered by progressive, the other drivers insurance. At no time did progressive or Caliber notify me that here was a $10,000 limit. I had a provided rental car. The car was delivered 2 weeks after the promise date. I was told that the wrong parts were being delivered and was informed that it was a catalog error with GM. I found that curious as I drive a Ford. In total, one part was ordered 3 times and another 2 times. One of those was the complete grill. On the day of the pickup, I informed the office that it took me all of 15 seconds on Fords parts website to discover that it had been discontinued and the parts had to be ordered individually. I was told that the grill part number was active when ordered but discontinued afterward. Curious timing indeed and not worth my time to contact Ford to find out when it was discontinued. I suspect I already know the answer. The delay caused the rental charges to accumulate and adding to the excess amount over $10,000. In the end, I, the victim, was required to pay $780.60 or I could not get my car back. I was not notified until the money was spent and too late to make any adjustments. Caliber states that Progressive did not inform them until the end. Progressive states that Caliber knew all along “it is in the notes”. Someone has a significant integrity problem.
Customer Service - 1.0/5.0 -
See previous comments. Someone is lying to me.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the quality of work and the amount of time in took to complete the repairs.
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck was restored back to its original shape and repairs were made quickly.
Customer Service - 5.0/5.0 -
Very helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very friendly and great at communicating
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend. Will be using you all in the future if we need to
Repair Quality - 5.0/5.0 -
We kept well informed by Dave and the office staff was so helpful whenever we called.
Customer Service - 5.0/5.0 -
Dave contacted us each time something new happened
Returned Clean
My Experience - 5.0/5.0 -
It sure looks like as though nothing happened at all. Everything looks great and I am very pleased with the results!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very friendly. I was informed regularly about updates with my car. The car looked great. It was a wonderful experience considering the lady hit my car and that was a real inconvenience. You guys made a bad situation so much better to deal with. Everything was easy and I loved the fact that the rental car was so easy to turn in. Thank you I would highly recommend you to anyone I speak to.
My Experience - 5.0/5.0 -
Kept me updated, car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed with how well informed I was kept on the progress of my repairs well as the helpful attitude of Elainy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I already did this once! I was very happy with the job done and especially with Elainey who kept me up to date the entire time.
Customer Service - 5.0/5.0 -
Same as above