Caliber - Painesville

4.9 (1,781reviews)
96%
1450 North Ridge Rd,  Painesville,  OH  44077

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,781)

My Experience

Likely to Recommend

Repair Quality

Very friendly. Car fixed well. Detailed it for me which was nice touch. For some reason my phone wouldn’t ring when they called me but everything was great

Customer Service

Returned Clean

Likely to Recommend

Best around

Repair Quality

I’ve been to Caliber collision a few times for different incidents, and the exceptional customer service was very consistent each time. The staff is friendly, cares, and their communication is proactive. I’ve never had to reach out to inquire about a status, as they are doing it on their own and I feel in the know throughout the process. Great organization.

Customer Service

I’ve been to Caliber collision a few times for different incidents, and the exceptional customer service was very consistent each time. The staff is friendly, cares, and their communication is proactive. I’ve never had to reach out to inquire about a status, as they are doing it on their own and I feel in the know throughout the process. Great organization.

Returned Clean

My Experience

My Experience

Everyone was very helpful and kind. The work on my vehicle was spectacular. Your body shop guy is amazing. You’re the best

My Experience

My experience with them was amazing. They constantly addressed any concerns I had. They were always so polite and honest every step of the way. They inspected every inch of the parts they got for for my car. They found a few parts defective that they got immediately sent them back. They found a chip in my windshield and sent that one back immediately and ordered a new one. The paint job and front grill work they fixed looks brand new now! I would highly recommend them. From there amazing customer service to there servicing of fixing my car. There attention to details. There just amazing!

My Experience

Very nice and accommodating!

My Experience

Great job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision went above and beyond my expectations of a repair shop. Al kept me informed about my car with 1-2 phone calls each week and He worked tirelessly to get the needed parts to finish my repair. Upon taking up my vehicle, I found that it was polished on the outside and fully detailed on the inside.I cannot praise Calliber Collision enough. Thank you to the entire staff.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I used them prior when I.....anyhow, they fixed it then, exceeding my expectations. Good to see as time goes on, the service remains top notch.

Repair Quality

Exceeded expectations! They fixed what was needed, and they even cleaned both the inside and outside, sure didn't expect that. Yea, perhaps a quick car wash, but it was detailed! Everything was finished within two days, very please!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff was professional and courteous. My daughter’s car looks as good as new!

Likely to Recommend

Repair Quality

The staff was very professional and my daughter’s car turned out beautifully!

Customer Service

Friendly and professional!

My Experience

Very professional and kept us updated with the progress of our vehicle repairs.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely satisfied! From the time we walked in the door and interacted with Kelly (she was great!) throughout working with Cord (who was on top of all of the details and communicated with us throughout the process) everything was top notch/first class. We would highly recommend your company.

Likely to Recommend

Repair Quality

Awesome place to do business with!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service