Caliber - Mentor

4.9 (317reviews)

98%

(440) 768-1050

7515 Tyler Blvd, Mentor, OH 44060

98%

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7515 Tyler Blvd
Mentor, OH 44060

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About Caliber - Mentor

See Photos

7515 Tyler Blvd
Mentor, OH 44060

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

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Website

Reviews (317)

Sort By:
Newest
Rating

258 Customers Rated

5 Stars

77% Complete

(244)
4 Stars

2.2% Complete

(7)
3 Stars

1.6% Complete

(5)
2 Stars

0% Complete

(0)
1 Star

0.3% Complete

(1)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlight the professionalism, friendliness, and attentiveness of the staff, noting they felt well-informed throughout the entire repair process via regular text and phone updates. Repairs were frequently completed ahead of schedule, with numerous customers expressing delight at receiving their vehicles cleaner than expected, both inside and out. The quality of repairs drew widespread acclaim, with many stating their cars looked brand new post-repair. Customers also appreciated the convenience of returning rental cars on-site. A small number of customers noted areas for improvement, including occasional confusion with automated status messages, missed repair areas, and cleanliness oversights, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... appreciate the time and care they afforded to me, and the fast turn around time with getting me back into my vehicle." Read more

"The end result was fantastic. The car looked brand new. The updates I received throughout the process were timely and thorough. ..." Read more

"... communication and honesty throughout the process. My car looked brand new when I finally got to pick it up! No one wants to be in this situation but I am very ..." Read more

"Tremendous customer service and skilled team."

"Excellent. Above and beyond."

"... call, quickly scheduled an estimate appointment and had my repairs done in 48 hours. I was impressed with their service and would recommend them to anyone ..." Read more

"It was ready a day before it was supposed to be finished!"

"Everyone there was very nice and helpful! They also got my car finished a week ahead of schedule and it looks as good as new! I will be recommending ..." Read more

"Almost a week early!"

"... apprised of their progress on my vehicle repairs, and finished the repairs earlier than expected. I also really appreciated the thorough explanation ..." Read more

"... friendly and professional throughout the process. They kept me well informed with regular updates on parts delivery and repair status. Impressively, the work ..." Read more

"... contact with were very kind, helpful and professional. The communication was superb and I really appreciate that. I feel the repairs were done in a reasonable timely ..." Read more

"... and bummed about it. The team at caliber mentor was really great with communication and honesty throughout the process. My car looked brand new when I finally ..." Read more

"Everything went as expected! I loved the text update feature so I knew when my car would be completed. This saved a lot of time since ..." Read more

"... repairs look as if nothing ever happened to the car. I appreciate the text messages during the repair and the quote was accurate." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... appreciate the time and care they afforded to me, and the fast turn around time with getting me back into my vehicle." Read more

"The end result was fantastic. The car looked brand new. The updates I received throughout the process were timely and thorough. ..." Read more

"... communication and honesty throughout the process. My car looked brand new when I finally got to pick it up! No one wants to be in this situation but I am very ..." Read more

"Tremendous customer service and skilled team."

"Excellent. Above and beyond."

"... call, quickly scheduled an estimate appointment and had my repairs done in 48 hours. I was impressed with their service and would recommend them to anyone ..." Read more

"It was ready a day before it was supposed to be finished!"

"Everyone there was very nice and helpful! They also got my car finished a week ahead of schedule and it looks as good as new! I will be recommending ..." Read more

"Almost a week early!"

"... apprised of their progress on my vehicle repairs, and finished the repairs earlier than expected. I also really appreciated the thorough explanation ..." Read more

"... friendly and professional throughout the process. They kept me well informed with regular updates on parts delivery and repair status. Impressively, the work ..." Read more

"... contact with were very kind, helpful and professional. The communication was superb and I really appreciate that. I feel the repairs were done in a reasonable timely ..." Read more

"... and bummed about it. The team at caliber mentor was really great with communication and honesty throughout the process. My car looked brand new when I finally ..." Read more

"Everything went as expected! I loved the text update feature so I knew when my car would be completed. This saved a lot of time since ..." Read more

"... repairs look as if nothing ever happened to the car. I appreciate the text messages during the repair and the quote was accurate." Read more

John (Honda owner) reviewed 9/24/26

Edward (Kia owner) reviewed 9/17/26

Car looks great, staff very friendly and communication was perfect. Thank you for everything

Lucy (Honda owner) reviewed 9/14/26

All of the employees I interacted with were so kind and helpful car looks great!

William (Volkswagen owner) reviewed 9/14/26

Marker left on vehicle. Secondly, there is a small gap between the bumper and quarter panel. For the 10 grand in repairs, it should be flawless.

Johnathan (Hyundai owner) reviewed 9/8/26

James-P-And-Carol (Toyota owner) reviewed 9/4/26

My car looks great! Thank for taking your time and doing it right! Every person I came in contact with were so curious.

They were great!

Friendly anc vey curious. Kept us informed each step of the process. Very happy with the wok.

Unbelievably professional in

Brittany (Jeep owner) reviewed 9/2/26

Everyone was extremely nice and helpful .’ Kept me updated every step of the way and had my car done exactly when they said they would and did a great job

Brandon (Chevrolet owner) reviewed 8/31/26

Brenden and Malcom were super communicative and helpful throughout the entire process. We couldn’t be happier with caliber collision and will definitely be recommending them to anyone who will listen.

Anonymous (GMC owner) reviewed 8/31/26

Very great friendly people

Doug (Mercedes-Benz owner) reviewed 8/28/26

Shawn and Brendon are amazing to work with!

Zachary (Kia owner) reviewed 8/28/26

This was the best experience I have ever had getting anything done with a vehicle. They were extremely helpful and kept me updated all the way through. The guy at the front desk was fantastic. I believe his name was Brendan but I am not 100% sure. Should anything happen to my car again, I will absolutely be coming back. Fantastic experience.

Susan (Subaru owner) reviewed 8/26/26

Colleen (Chevrolet owner) reviewed 8/25/26

Emily (Chevrolet owner) reviewed 8/24/26

Such an easy and great experience! My car looks amazing! Thanks guy!

Gilbert (Subaru owner) reviewed 8/24/26

Joe (Kia owner) reviewed 8/24/26

Kimberly (Nissan owner) reviewed 8/21/26

Brandi (Mazda owner) reviewed 8/21/26

They missed areas. There are still scrapes on the car and the grill is still busted.

Patrick (GMC owner) reviewed 8/17/26

Sean and his team did a great job from start to finish.

Thomas (Kia owner) reviewed 8/17/26

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Caliber - Mentor

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Mentor

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (317)

258 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?