D&S Automotive Collision Mentor
In operation 49 years, 27 years at this location.
D&S Automotive is one of Lake County’s largest and most respected collision repair and service centers. Having been in business since 1977, we specialize in doing quality repairs and providing unrivaled customer experience. In addition, we offer a wide selection of automotive accessories for your truck, Jeep, or any other type of vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very friendly people to work with, very satisfied with the work they done on my car. It was exceptional, and I will take any car or truck that I have to through them to do work if I need it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Aside from the jack and antenna, the repairs look good.
Repair Quality - 4.0/5.0 -
The repairs were good. When I got the car back the jack was laying on the back seat, not returned to its storage place behind the seat. The radio antenna was missing and I had to return to your shop. Matt quickly realized the antenna was missing and I drove to Classic Ford to get a new one.
Customer Service - 4.5/5.0 -
Matt was very nice and handled my issues.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend for the quality of work that went into repairing the vehicle, dealing with insurance, and working with Enterprise. However my biggest issue is lack of communication/updates in the beginning and waiting on parts to come in/work to start.
Repair Quality - 3.5/5.0 -
They can repair damaged vehicles but communication needs improvement.
Customer Service - 3.5/5.0 -
Communication needs improvement. Appointment confirmation and reminder as well as regular updates would be appreciated. Communication was improved but after I called on a weekly basis asking for updates and asked if I could receive updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clean up on interior of car was great. Appreciated that.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was hit over a year ago and the process was not great. Fast forward a year later, hit again, D&S made the processes so smooth and kept in communication with me. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Part looked great! Paint match came out about as perfect as it could have. This is the second accessory they have done, and if I ever have more, I will be going here!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
While everyone was great, it was just annoying to hear that my car “should be” done by the end of the week, for several weeks, when I’d just prefer to hear a longer amount of time and not get my hopes up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were constantly communicating updates with me. The truck looked really great when I got it back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without a doubt. Already recommended
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Sensors not working and moldy smell coming thru hvac. Tried calling. Left message with AI. No response.
Customer Service - 0.5/5.0 -
Same