D&S Automotive Collision Kirtland

4.9 (296reviews)

98%

(440) 256-2277

7920 Euclid Chardon Rd., Kirtland, OH 44094

98%

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7920 Euclid Chardon Rd.
Kirtland, OH 44094

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About D&S Automotive Collision Kirtland

See Photos

7920 Euclid Chardon Rd.
Kirtland, OH 44094

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 49 years.

D&S Automotive is one of Lake County's largest and most respected collision repair and service centers. Having been in business since 1977, we specialize in doing quality repairs and proving unrivaled customer service experience. In addition, we offer a wide selection of automotive accessories for your truck, Jeep, or any other type of vehicle.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (296)

Sort By:
Newest
Rating

286 Customers Rated

5 Stars

93.9% Complete

(278)
4 Stars

1.7% Complete

(5)
3 Stars

0.3% Complete

(1)
2 Stars

0.3% Complete

(1)
1 Star

0.3% Complete

(1)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than before drop-off, including unexpected interior and exterior detailing. Communication throughout the repair process received high marks, with customers appreciating frequent text and call updates that kept them well-informed at every stage. Timeliness was a strong point, as numerous customers highlighted repairs being completed ahead of schedule. The professionalism, friendliness, and helpfulness of the entire staff were repeatedly commended. Some customers noted minor areas for improvement, including occasional delays and a preference for more flexible payment options, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Everything was communicated and taken care of perfectly."

"D&S did an excellent job on my car following a bad accident. Courteous, responsive and thorough service."

"... Kirtland. Everyone is pleasant, accommodating, and the job is always professionally done. Ive always been pleased with their promptness, attention ..." Read more

"... professional, courteous and will listen to your input. The workmanship is outstanding. Will go nowhere else." Read more

"Amazing customer service and my vehicle came back perfect! They also detailed the entire car which made it look fresh of the showroom!"

"Very fast and efficient service. Repair was completed faster than expected."

"... everything was handled with the utmost professionalism. Repair came in quicker than expected even with the holiday and they were great at communicating what was going ..." Read more

"It was ready one week earlier"

"It was a pleasure to work with them, and they did a great job and in a timely fashion, and with a great attitude!"

"Scheduling was easy, leadtime was great almost none, and completion time was fantastic. Oh and the quality of work done appears great as ..." Read more

"communication was clear, concise, and upfront and the updates were enough."

"Very easy to work with and extremely responsive and proactive with their communication."

"loved the texting updates"

"... a date when I originally dropped it off. However, the communication process was stellar, updating me every step of the way when parts were ordered, and when the ..." Read more

"... Erie, they contacted me and I took my vehicle in. They kept me updated with text messages as to the progress. When I picked up my SUV, it looked great. Aside from ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Everything was communicated and taken care of perfectly."

"D&S did an excellent job on my car following a bad accident. Courteous, responsive and thorough service."

"... Kirtland. Everyone is pleasant, accommodating, and the job is always professionally done. Ive always been pleased with their promptness, attention ..." Read more

"... professional, courteous and will listen to your input. The workmanship is outstanding. Will go nowhere else." Read more

"Amazing customer service and my vehicle came back perfect! They also detailed the entire car which made it look fresh of the showroom!"

"Very fast and efficient service. Repair was completed faster than expected."

"... everything was handled with the utmost professionalism. Repair came in quicker than expected even with the holiday and they were great at communicating what was going ..." Read more

"It was ready one week earlier"

"It was a pleasure to work with them, and they did a great job and in a timely fashion, and with a great attitude!"

"Scheduling was easy, leadtime was great almost none, and completion time was fantastic. Oh and the quality of work done appears great as ..." Read more

"communication was clear, concise, and upfront and the updates were enough."

"Very easy to work with and extremely responsive and proactive with their communication."

"loved the texting updates"

"... a date when I originally dropped it off. However, the communication process was stellar, updating me every step of the way when parts were ordered, and when the ..." Read more

"... Erie, they contacted me and I took my vehicle in. They kept me updated with text messages as to the progress. When I picked up my SUV, it looked great. Aside from ..." Read more

Rick (Toyota owner) reviewed 9/3/26

Dave (GMC owner) reviewed 9/3/26

Already have!

Pleasant and efficient

Courteous and accommodating

Pamela (Honda owner) reviewed 8/26/26

Ryan (Toyota owner) reviewed 8/26/26

Briana (Chevrolet owner) reviewed 8/20/26

Easy to work with and the woman working the front desk was very kind and helpful working with the other Party involved insurance

Jason (Mercedes-Benz owner) reviewed 8/20/26

Mark is a real mensch - you couldn't ask for someone with a higher level of care.

Gary (Toyota owner) reviewed 8/16/26

Customer service was great - keeping us updated on the progress of our car repair

Kept us informed of progress of repairs

Mary (Nissan owner) reviewed 8/15/26

Ashley had great customer service skills.

Karen (Mazda owner) reviewed 8/10/26

James/Adrienne (Dodge owner) reviewed 8/9/26

Excellent work!

Excellent!

Greg (Toyota owner) reviewed 8/6/26

Bradley (Acura owner) reviewed 7/30/26

Ashley is fantastic -- efficient friendly and timely

Laura (Pontiac owner) reviewed 7/23/26

Everybody there was a joy to work with! They do excellent work and are very professional! We are very pleased with the results!

John (POLE owner) reviewed 7/16/26

Anonymous (Subaru owner) reviewed 7/13/26

Amazing customer service and my vehicle came back perfect! They also detailed the entire car which made it look fresh of the showroom!

Christopher (Mazda owner) reviewed 7/6/26

Mike (Lexus owner) reviewed 7/6/26

Excellent in all phases

Mark and Ashley are GREAT

Mary (Mini owner) reviewed 6/29/26

I will tell anyone, who will listen, how great they are to do business with.

The staff are professional, courteous and will listen to your input. The workmanship is outstanding. Will go nowhere else.

Ashley and Tony comunicate with compassion.

Anthony (Jeep owner) reviewed 6/29/26

They did a great job in a timely manner.

Very friendly and professional

Evelyn (Subaru owner) reviewed 6/25/26

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view more shops in: Kirtland | 44094

Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

D&S Automotive Collision Kirtland

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Schedule an estimate appointment

Explore easy payment plans powered by Sunbit

About D&S Automotive Collision Kirtland

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Schedule an estimate appointment

Reviews (296)

286 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?