Caliber - Painesville

4.9 (1,787reviews)
96%
1450 North Ridge Rd,  Painesville,  OH  44077

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,787)

Likely to Recommend

Repair Quality

Manager had great communication throughout process and guys did a great job on the repair work.

Customer Service

Great communication.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs look very good.

Customer Service

Returned Clean

My Experience

Thank you for the speedy and well done job fixing my car, it looks great. I also appreciated the constant communication while the car was being fixed letting me know step by step as the repair progressed. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Scott was very helpful ,clear and caring.

Returned Clean

Likely to Recommend

Repair Quality

Great service and work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Only rating service at the shop. Only have the auto 3 days since. Ask me in 2 - 3 months

Customer Service

Excellent. Jeff and front desk were excellent Keep it up 👍

Returned Clean

My Experience

Jeff was very professional and helpful

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already recommended Caliber to several people

Repair Quality

Scott Rooney is one of the pro active customer service individuals I have had he pleasure of working with. Having worked in the electro mechanical industry in that capacity, it is a rarity to find someone like Scott. He is an asset to your business.

Customer Service

20+ rating

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Excelente work.

Customer Service

Returned Clean

Likely to Recommend

I would

Repair Quality

Customer Service

Everyone was really nice and informative

Returned Clean

My Experience

Got my vehicle in immediately after my accident. Everyone from the secretary who took my initial call for an estimate through final completion. Scott was great to work with, kept me informed through the entire process and got my vehicle done ahead of schedule and back to me before the holiday weekend. Vehicle was washed and detailed before being returned. 10/10 recommend and will use them again if the need arrises

Likely to Recommend

Already have recommended to others

Repair Quality

Completely satisfied, hit a deer Tuesday morning, came in for an estimate Tuesday night, dropped off Wednesday morning. Picked up the following week. Truck came back looking like the day it came off the showroom floor. 10/10 satisfied and will use again if the need arrises

Customer Service

Scott was great, explained how the whole process would work. Kept me updated via text or phone call. Highly recommend him and Caliber if the need arrises.

Returned Clean

Likely to Recommend

In a heartbeat!

Repair Quality

Customer Service

Jeff is amazing! He kept me up to date with the progress of the repairs, any delays, and also contacted me after I picked the car up to ensure that everything g was satisfactory.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looks brand new. You guys did a excellent job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent communication the entire time my car was there

Returned Clean

My Experience

I was impressed with the text updates, vehicle status, and, of course Scott's calls as well. I was also happy that it was complete ahead of schedule. 5 stars!

Likely to Recommend

Repair Quality

Truck is beautiful and is riding fine. Good job!

Customer Service

Friendly and helpful

Returned Clean