Caliber - Painesville

4.9 (1,784reviews)
96%
1450 North Ridge Rd,  Painesville,  OH  44077

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,784)

Likely to Recommend

Repair Quality

Everyone was great and did a great job!

Customer Service

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Repair Quality

Car looks great

Customer Service

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Repair Quality

I was very surprised that caliber collision I was able to get my car in like the same week that they got the orders from the insurance company. They did a fantastic job and they even delivered the car to my house because I was unable to pick it up

Customer Service

Everyone at caliber was very courteous...

Returned Clean

Likely to Recommend

A family member suggested I come here, and I was so happy I did, so I will definitely tell everyone to come here

Repair Quality

My car looks so good, I thank you so much for everything you did to repair my car. For some unfortunate reason i ever need repairs like this again I'll be back.

Customer Service

Jeff was wonderful, he explained everything that needed to be done and called me to keep me up on what was going on with the car

Returned Clean

Likely to Recommend

Used before,very good then. Always recommend.

Repair Quality

Very nice work!!!

Customer Service

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Repair Quality

Customer Service

My Experience

Excellent communication and work. Now just waiting for supplies to complete job.

My Experience

Very friendly and helpful staff. From the first phone call my mind was put at ease. Scott Rooney was my Service Advisor and he did an excellent job of walking me through the process from start to finish. The car looks awesome and I’m so happy to have my car back!! (By Mrs. Wayne Pedlar)

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Customer Service

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Customer Service

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Repair Quality

Jeff was very helpful, he kept us up to date on the repairs. Explained everything from estimate to the finish. Kelly was pleasant and they both were a joy to work with.

Customer Service

Returned Clean

My Experience

The communication throughout the repairs was excellent, and it was nice to have the text message updates so I always knew the status. When I received the car back, it was thoroughly cleaned (even the dog hair) which was an added bonus! The car looks like a brand new car again! Additionally— everyone at both locations (S. Euclid and Painesville) were extremely friendly and kind. The customer service was top notch.

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Repair Quality

Customer Service

Very friendly

My Experience

The process was flawless. They were so kind when I called and said they wouldn’t hold me to a time to drop off. I really appreciated that because we are so busy. They explained everything to my husband when he dropped it off. They sent us texts every day to update us and the car was beautiful when finished. Also, the car was cleaned and spotless which was an extra bonus to me. Thank you all! Will always recommend.

Likely to Recommend

Repair Quality

Best experience ever! Professional, easy to work with and did a perfect job!

Customer Service

Returned Clean

My Experience

Caliber Collision was a great experience! They were honest and got the job done when they said they would. All staff were friendly and helpful!

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Customer Service

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Likely to Recommend

I’ve been recommending Caliber Collision (formerly K&S) for years. Outstanding reputation.

Repair Quality

Extremely satisfied with the repairs on my Audi S5. Your technician, Phil Molzon is an expert in the collision /paint industry, as well as a customer service representative. A true credit to your company. I cannot express my appreciation enough for the perfect repairs he performed on my Audi.

Customer Service

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My Experience

Also we really appreciate the fact that our vehicle was cleaned inside and out. That above and beyond service.

Likely to Recommend

I’ve already mentioned the great service to family and friends.

Repair Quality

Customer Service

Very pro professional and courteous

Returned Clean