Caliber - Painesville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would highly recommend them
Repair Quality - 5.0/5.0 -
I would give them a higher score if I could. They were excellent
Customer Service - 5.0/5.0 -
Jeff was amazing. Kept us informed throughout the entire process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Kept me informed and got the repair done ahead of schedule.
Customer Service - 5.0/5.0 -
Kelly is great and Jeff knows what he’s doing.
Returned Clean
My Experience - 5.0/5.0 -
Great job and quickly done with everything taken care of. Staff very professional with the entire claim process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amazing customer service always had me up to date.
Returned Clean
My Experience - 5.0/5.0 -
Jeff was great to work with, he kept me informed every step of the way, he’s very professional and my car was repaired sooner than I anticipated. It was a great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was perfect and the staff was amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on my repair work—Looks like the shop workers took the time to do the job right. I worked directly with Kelly and Gary In the office area and both give the projected impression of enjoying their jobs and were very helpful during the whole process. Our family had car work done at K & S for around 40 years and now it looks like we will be going to CALIBER COLLISION for the next 40 years.😎😎🚗🚗
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Great place to do business—
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gary was wonderful! He did an estimate & got everything ready for my car to get fixed. The receptionist was courteous & made me feel comfortable & contacted the car rental company to pick me up. Excellent service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
They were easy to talk to. Answered my question with out hesitation.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job & attention to detail & great Costomer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every person works well with the next to get the job done and keep customers satisfied. My truck was in and out in a week and looking like new again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Would of been 10/10 if the repair was 100% the first time I picked it up.
Customer Service - 3.5/5.0 -
The service manager was awesome with updates and where they were in the process. Unfortunately when i was told the vehicle was ready, it actually wasn’t. I inspected the paint and it had a rippling in the clear coat as well as a spec of dirt that popped out about the size of a dime. The service manager said they didn’t wet sand it good enough so they went back and had it fixed. I had the car back the next day. If it wasn’t for that, I would of gave them a 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber collision did an amazing job fixing my driver side door. They set up everything with my insurance company, including the rental. They made the whole experience enjoyable and effortless. They ended up having to replace the door and you can’t even tell. It looks great! We were very happy with our experience with Caliber and will definitely use them in the future, if needed.
My Experience - 5.0/5.0 -
Great service. Friendly staff. Car done on time and looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Repairs completed in a very timely manner.
Customer Service - 5.0/5.0 -
Repairs done in a timely manner. Friendly staff. Staff kept me aware of the progress of the repairs.